Monica Eitnier

Experience

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  Mayfair High School

  Dec 2007 - Jun 2013

  Track and Field Coach

  • Coached alma mater high school track and field team and mentored athletes in the hurdles of life, good sportsmanship, and healthy lifestyles.• Certified in CPR and First Aid.

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  Hollister Co.

  Dec 2007 - Aug 2012

  Model
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  Freelance Film Production

  Aug 2013 - Jul 2016

  Art Designer, Photographer, Documentarian, Production Assistant & Creative Intern

  • Performed several film crew roles for various studios such as 20th Century Productions and independent production companies. Provided both creative and technical input.• Assisted the Los Angeles Film Festival promotional department to enhance attendee experience.

• 

  Mikhail Agency

  Aug 2013 - Dec 2013

  Intern

  • Supported founder of full-service promotional and marketing production company by reviewing and revising commercial scripts for productions.

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  SAG-AFTRA

  Jun 2014 - Dec 2019

  Actress

  SAG (eligible)

• 

  Le Marriage Couture

  Jul 2016 - Mar 2017

  Marketing, Receptionist, Consultant & Bridal Show Ambassador

  • Developed and executed successful social media and email marketing campaigns for award-winning bridal company. • Managed a high-volume desk of calls, emails, and appointment requests and a high-traffic front desk.• Assisted with the day-of-appointment experience for brides and provided top customer service. • Represented company at bridal expositions throughout Southern California and interacted with over 1,000 potential clients.

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  JLM Couture

  Apr 2017 - Sept 2022

  • Oversee day-to-day operations for award-winning bridal company and served as the main point-of contact for all existing and potential clients, including all in-bound requests, appointment scheduling, day-of-appointment client experience, and follow-ups.• Provide first-rate customer service to all clients for the duration of their relationship with the company to ensure client satisfaction.• Manage a high-volume desk of calls, emails, and appointment requests and a high-traffic front desk.• Oversee alteration studio, including managing appointments, reviewing the company’s standard contract with clients, and preparing final products.• Review design aesthetics with clients, coworkers, and New York-based design team to create standard and custom gowns.• Maintain boutique and alteration studio supply inventory and coordinate necessary services for fashion shows and events.• Cultivate strong, empathetic, professional relationships which reflect company values and maintain a positive and proactive attitude in meeting company business goals and maintaining the company’s successful reputation. Show less

  • Client Relationship Manager

    Feb 2020 - Sept 2022

  • Boutique Coordinator

    Apr 2017 - Feb 2020
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  Ralph Lauren

  Sept 2022 - now

  • Ambassador of Fragrance & Eyewear

    Mar 2023 - now

  • Woman's Fashion Professional

    Sept 2022 - now