Atle Huseby

Experience

• 

  Forsvaret - Norwegian Armed Forces

  Jan 2000 - Jan 2001

  Squad leader in field excercise for supply squadUpdating personell recordsDriving instructor, heavy vehiclesTravel management for the squad soldiersGeneral squad training at garrison and field excersiseDischarged as officer with the rank of second lieutenant

  • Squad leader/commissioned officer

    Jan 2000 - Jan 2001

  • Sergeant

    Jan 2000 - Jan 2001
• 

  Teleperformance Nordic

  Aug 2001 - Jan 2023

  Implementation of new standards, processes and methods.Lead internal improvement processes.Internal auditor for all business areas (ISO 9001).Part of the Norwegian Management team. Point of contact for one of our key clients.Manager for twenty customer service representatives and three team leaders.Recruitment Training for middle management.New hire training/Initial training.Create and develope training modules.Sales training.Responsible for increasing the employees performance in written communication. Responsible for a team of ten customer service representativesPerformance monitoring and competence training for the team members Training and mentoring of the customer center's employees.Customer support for one of the company clients. Support and customer service for one of the company's customersSales and direct marketing to customers

  • HR Manager

    Apr 2013 - Jan 2023

  • Process and Quality Manager

    Jan 2008 - Mar 2013

  • Project Manager / Account Manager

    Jun 2006 - Jan 2008

  • Manager Training

    Oct 2002 - Jun 2006

  • Team leader

    Apr 2002 - Oct 2002

  • Team leader trainee

    Oct 2001 - Apr 2002

  • Customer Service Representative

    Aug 2001 - Oct 2001
• 

  Optime Subsea

  Feb 2023 - now

  Chief Human Resources Officer (CHRO)