Claire Pellar

Experience

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  Virgin Active

  Feb 1998 - Aug 2006

  General Manager

  Virgin Active is passionate about helping you live an active lifestyle. As General Manager, the primary objectives included;Accountable for all aspects of the business unit. Provided input toward club budgets, specifically profit margins and the sales & marketing process to set club goals within the Regional Structure. Implemented, maintained and motivated highly skilled staff through on-going training and development. Accountable for all Human Resource issues for a staff compliment of approximately 33 permanent employees and 30 Independent Contractors, including H.R. Administration, Recruitment, Training, Development and Disciplinary Issues; carried Mentorship role in the VA graduate program, with regular training sessions, resulting in a number of Junior Managers taking on more senior roles or transferring to larger facilities. Accountable for the business unit’s success in all areas, including sales & marketing, operations & facilities management, administration & finance management, health & safety, client service initiatives and overall profitability. Implemented strategies and new systems within the working environment in order to streamline performance and achieve successful results. Responsible for maintaining Brand Identity within the club through company owned Brand Standards. Management of all projects, including upgrades to facilities and /or equipment Show less

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  Mr Price Group

  Oct 2006 - Jul 2008

  Area Manager

  Mr. Price, also known as MRP, is a publicly traded retail company based in South Africa, well known for its focus on value. The group retails apparel, as well as homeware and sportswear through owned and franchised stores across 14 countries, primarily in Africa. As Area Manager, the primary objectives included; • Managing stores to achieve targeted sales turnover, expense and profit margins.• Assessing visual merchandise presentation within stores to ensure maximum use of space in line with departmental contributions, covers and to ensure ease of access for customers. • Stock management to ensure that stock moves through stores within season, with limited shrinkage across stores.• Implementation of systems to manage risk areas within the business to ensure consistency in all areas. • Identifying possible new product extensions through customer service and focus groups. • Represent Operations in Systems User Group Meetings and Admin / Audit Divisional meeting in order to manage risk and implement new systems which would benefit the business.• Responsible for writing product knowledge manuals for training purposes and was often required to do training with Store Associates in order to up-skill them.• Took ownership of the Graduate program “in the field”, providing progress reports and feedback to the peoples team.• People Management / HR function.• Operations / Facilities Management.• Management of Service Providers and evaluation of SLA’s, i.e. Security Company, Cleaning Services, Fixtures & Fitting Suppliers etc.• Financial Reporting Show less

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  Leegra

  Aug 2008 - Nov 2012

  Managing Director - LEEGRA

  Leegra is the leader in Field Marketing, Promotions & Activations – delivering successful solutions to the consumer, trade & retail sectors since 1999. Having started as a Project Manager with LEEGRA in 2008 for the effective implementation of the ABSA Digital Direct Sales Team involving 300 members across the country, I was promoted to General Manager in January 2010 and then to position of Managing Director a position I held until June 2011. The primary objectives included;• Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders.• Provide strategic advice to the board and chairperson to provide an accurate view of the market and the company’s future.• Prepare and implement comprehensive business plans to facilitate achievement by planning cost- effective operations and market development activities.• Ensure company policies and legal guidelines are communicated all the way from the top down within the organisation. • Communicate and maintain trust relationships with shareholders, business partners and authorities• Oversee the company’s financial performance, investments and other business ventures• Act as the public speaker and public relations representative of the company in ways that strengthen its profile Show less

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  SGS

  Jan 2013 - Jun 2015

  SGS is the world's leading inspection, verification, testing and certification company. Recognized as the global benchmark for quality and integrity. As Business Manager, the primary objectives included;• Facilitation of International Trade & Sustainable Development• Design and implement business strategies, plans and procedures• Overall business, finance and operational management• Employee management and development• Manage Standards according to ISO requirements for inspection, testing and general procedures Show less SGS is the world's leading inspection, verification, testing and certification company. Recognized as the global benchmark for quality and integrity. As Operations Manager, the primary objectives included;• Accountable for meeting cost center budget revenues and profitability targets and forecasts.• Responsible for cost center operations and a high degree of execution together with building and maintaining a single, cohesive and motivated team, focused on client service and satisfaction, with ahigh level of collaboration between technical groups and sub-divisions within the CTS divisions in South Africa as well as global.• Responsible for mentoring, developing, training and effectively utilizing all human resources in the division. Drives local market and services strategy and take responsibility for pricing policies, develop budgets for specific projects and new services and implement effective sales and marketing tools. Show less

  • Business Manager - Government & Institutions Services

    Feb 2014 - Jun 2015

  • Operations Manager - Consumer Testing Services

    Jan 2013 - Jan 2014
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  BRANDSERVE GROUP

  Jul 2015 - May 2017

  Group Operations Officer

  The Brand Serve Group is a diversified investment holdings and services group providing route-to-market solutions, research and reporting, sales and marketing as well as supply chain related services to its vast blue-chip customer base. As Group Operations Officer, the primary objectives included; • Overall operational control of 6 companies within the group which employed approximately 2000 people during that time. • To establish and implement clear business strategy and effectively identify and manage related risk and opportunities. • Implement change management process across all business to ensure group alignment.• The dissemination of corporate communication and information, data system development and analysis, resource optimization and overall financial control. • To set comprehensive goals for performance and growth, establish policies that promote company culture and vision, write and submit reports to the CEO in all matters of importance and to participate in expansion opportunities. • Scoping and Development of ground breaking mainstream retail software, linking major retailers with principals and in-store sales and merchandising staff. Providing real time analytics to close on shelf gaps and support promotional drives. Show less

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  ALTJozi Consulting

  Jul 2016 - now

  Founder and Managing Director

  ALTJozi Consulting Services' core value proposition is to navigate businesses through the business / transformation / decision-making / organisational & strategic alignment process. With its core values deeply rooted in innovation, collaboration, empowerment and transformation. ALTJozi designs and creates new solutions to ensure maximum impact across all levels and size of organisation. Services include, Strategic Advisory, Operational Excellence Programmes, Change Management, Learning and Development and Impact Studies* (*Assessments, specifically in the NGO space). Show less

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  SAIL: Southern African Institute of Learning

  Oct 2017 - Mar 2019

  Business Consultant (ALTJozi) - acting COO

  SAIL is one of the premium training companies in South Africa and has been providing top-quality accredited training programmes to the public and private sectors since 2005. As Business consultant and acting COO the primary objectives included;• To assist in redirecting SAIL's strategic objectives in line with global learning objectives in the technological space. • The delivery of significant cost efficiencies.• Execute transformational / change management programmes. • Discover and support growth opportunities for business. • Ensure effective risk management. • Manage functional departments.• Introduce and lead the implementation of SAIL's Digital (EduTech) Strategy. Show less

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  Rubio Monocoat SA

  Apr 2019 - Sept 2019

  Business Consultant (ALTJozi)

  RMC Africa, headquartered in Kyalami Business Park, Johannesburg, is the exclusive distributor for the RMC product range for Sub-Saharan Africa, expanding into West and East African markets, SADC countries, and some of the more popular island resorts off the East African coastline, such as Seychelles, and Mauritius. As Business Consultant, the primary objectives included;• To prepare and deliver on an aggressive turnaround and business development strategy. • To successfully carry out a comprehensive business audit, through workshops with business owners, customers and staff, develop and facilitate the implementation of an alternative growth strategy for long term sustainability. • Strategic, Financial, Marketing and Operations advisory and support. Show less

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  Africa Plastic, Paper & Glass Recycling

  Oct 2019 - Jul 2020

  Business Consultant (ALTJozi)

  Africa Plastic, Paper & Glass Recycling’s (Pty) Ltd “(Africa PPG)” core business is to develop young entrepreneurs and create sustainable opportunities in the recycling and waste management sector by setting up multi recycling Buy-Back Center’s in South Africa. As Business Consultant, the primary objectives include; • To support and guide the preparation & implementation of Business Strategy, including operations, business development, human resource and financial mapping for ongoing sustainability of the business. Show less

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  Arts & Culture Trust

  Jan 2020 - May 2020

  Independent Consultant

  Organisational Impact Framework and Assessment (Strategic, Operational and Performance Review) of the Arts and Culture Trust (NPO). www.act.org.za