Alex Kio

Experience

• 

  The Pantry, Inc.

  Jan 2005 - Jan 2010

  General Store Manager

  As General Manager, I oversaw all hiring, training, scheduling, purchasing and receiving.

• 

  Super Cool Bike Shop

  Dec 2010 - Jun 2014

  General Manager

  - Created SOPs and trained staff to provide the best customer service experience possible- Managed accounts payable, payroll, purchasing and receiving, inventory audits, etc.- Increased revenue and productivity while decreasing percentage of labor cost after statistically analyzing sales trends within calendar year and scheduling accordingly

• 

  University of Florida

  Jun 2014 - Jun 2016

  Administrative Assistant

  I was responsible for overseeing the successful completion of several contracts with the National Institutes of Health (NIH). I assisted in project development, quality-control reviews, procedure documentation, and provided training for all non-technical staff.

• 

  Rocky Mountain Labs

  Jun 2016 - Nov 2017

  Laboratory Support Specialist

  I was the frontline for all client communication, developed an efficient courier service, was integral in all insurance billing, and networked our office suite. I deployed customized Vtiger Customer Relationship Management (CRM) software and a locally-hosted PBX telephony system.

• 

  University of Florida

  Dec 2017 - Mar 2021

  Manager of Operations

  As Manager of Operations, I was responsible for overseeing the successful completion of several contracts with the National Institutes of Health (NIH). I assisted in project development, quality-control reviews, procedure documentation, and provided training for all non-technical staff.

• 

  Rightpoint

  Jan 2022 - now

  𝗡𝗼𝘃 𝟮𝟬𝟮𝟰 - 𝗝𝗮𝗻 𝟮𝟬𝟮𝟱: 𝗢𝗺𝗻𝗶𝗢𝗻𝗲𝗝𝗮𝗻 𝟮𝟬𝟮𝟰 - 𝗝𝗮𝗻 𝟮𝟬𝟮𝟱: 𝗢𝗴𝗹𝗲𝘁𝗿𝗲𝗲 𝗗𝗲𝗮𝗸𝗶𝗻𝘀 𝗽𝗼𝗿𝘁𝗮𝗹 - A Next.js application utilizing Contentful, NextAuth, RTL & Jest, Sass, React Hook Form with Yup, React Table (Tanstack), React Query w/ Axios, & Radix UI components. Project management: ADO.Feature development:• Global Top Nav (Finder) - Additional navigation provides contextual visibility and links quickly to specific levels of content. Introduce a subtopic page level.• Navigator - Greatly modify the CMS foundation to support client-specific content -- a colossal shift yielding big benefits. Support for multiple products on one platform. New subscription model. • Localization. ~3K users added to Client Portal. Scalable. • Release Management - New and improved processes create a higher level of confidence and reduce support needs post-release for OD's product team -- a necessity as Client Portal matures and use levels increase for both clients and OD attorneys. Show less 𝗝𝘂𝗻𝗲 𝟮𝟬𝟮𝟯 - 𝗗𝗲𝗰 𝟮𝟬𝟮𝟯: 𝗜𝗿𝗼𝗻 𝗠𝗼𝘂𝗻𝘁𝗮𝗶𝗻 - A Next.js application utilizing a headless Sitecore CMS, Framer Motion animation library, Storybook, with testing provided by Testing Library and Jest within Storybook test-runner. Project management: Gitlab.𝗝𝗮𝗻 𝟮𝟬𝟮𝟯 - 𝗝𝘂𝗻𝗲 𝟮𝟬𝟮𝟯: 𝗢𝗴𝗹𝗲𝘁𝗿𝗲𝗲 𝗗𝗲𝗮𝗸𝗶𝗻𝘀 𝗽𝗼𝗿𝘁𝗮𝗹 - A Next.js application utilizing Contentful, NextAuth, RTL & Jest, Sass, React Hook Form with Yup, React Table (Tanstack), React Query w/ Axios, & Radix UI components. Project management: ADO. Show less

  • Developer 2 (L3)

    Apr 2024 - now

  • Developer 1 (L2)

    Jan 2023 - now

  • Associate Developer (L1)

    Jan 2022 - Jan 2023