Lucia Van Der Merwe

Lucia Van Der Merwe

Head of Business Systems (Strategic Human Resources)

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location of Lucia Van Der MerweCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Head of Business Systems (Strategic Human Resources, SAP HCM) at City of Cape Town

  • Education

    • RAU

      -
      BA HED
    • Stoffberg High

      -
  • Experience

    • City of Cape Town

      -
      Head of Business Systems (Strategic Human Resources)
    • Bull Computers

      Jan 1986 - Jan 1988
      Software consultant
    • Truworths

      Jan 1988 - Jan 1994
      Project Manager
    • Woolworths

      Jan 1995 - Jan 2009
      IT Business Partner

      During this period Lucia was responsible for the delivery and management of IS solutions in a number of roles including implementation manager, project manager, program manager, business manager, and business partner. She gained in depth knowledge of supply chain, assortment planning and space management, forecasting, and retail business processes.

    • Pick 'n Pay

      Jan 2009 - Jan 2013
      Program Manager, Business delivery manager and Business process owner

      Business process owner - Customer Centric Retailing (Smart Shopper CRM program)Business delivery manager - MerchandiseProgram manager - Category management

    • Homechoice

      Dec 2013 - Feb 2015
      Programme Manager ERP - Microsoft Dynamics AX, ADAX

      Appointed to lead the implementation of an ERP platform (Microsoft Dynamix AX ERP) for the group.

    • City of Cape Town

      Mar 2015 - now
      Head of HR Business Systems, SAP HCM

      Appointed to manage the City’s SAP Human Capital Management programme for its +- 27 000 permanent employees and +- 25 000 direct employment creation opportunities within the Expanded Public Works Programme. ■ Key functions: Plan and deliver the HR Information Systems strategy and projects across all areas of the business, include business cases, clear KPI reporting, score cards, risk & issue management and escalation; and management of all 3rd parties involved with associated performance & SLA reviews. Show less

  • Licenses & Certifications

    • Prince 2

    • Lucia van der Merwe

      Prosci
      Aug 2019
    • Professional Certified Coach (PCC)

      SACAP (The South African College of Applied Psychology)
      Jan 2021
  • Honors & Awards

    • Awarded to Lucia Van Der Merwe
      Directorate Ambassador Award City of Cape Town Nov 2023 Awarded for most significant contribution to the Directorate's service delivery and demonstrated a commitment to all City Values, in a way that enhanced the organisation's brand and showed its forward-looking approach and oustatnding ability to further its social and economic agenda for modernisation and future ways of working
    • Awarded to Lucia Van Der Merwe
      Executive Director's Award City of Cape Town Nov 2023 For achievement of extraordinary success in contributing to achieving goals, objectives or strategies in the strategic plan along with Professional growth and development
    • Awarded to Lucia Van Der Merwe
      Nomination for Mayoral Award Mayor of Cape Town Apr 2016
    • Awarded to Lucia Van Der Merwe
      CIO award CIO PicknPay Dec 2011
    • Awarded to Lucia Van Der Merwe
      CEO Award CEO Bull Computers 1988
    • Awarded to Lucia Van Der Merwe
      Dux Student School board 1985