Irshad Ali

Experience

• 

  Tech Mahindra

  Sept 2012 - Feb 2016

  Network Engineer

  - As a NOC Engineer responsibilities include provide LAN/WAN support to customer Procter & Gamble across all regions (CEEMEA, ASIA, WE, NA, LA regions) in day to day activities. - Maintain and Manage core network of client Procter & Gamble (P&G) which contains about 10000+ devices globally. - Configure and troubleshoot issue related to static routing and dynamic routing (EIGRP, OSPF, BGP, MPLS) protocol.- Configure and troubleshoot switching issues related to VLAN, VTP, STP, VSS, and Ether-channel.- Hands on experience on Cisco routers 2800, 3800, and 7200 series & Cisco switches 2900, 3500,3700,4500,6500 Series.- Configure and troubleshoot redundancy protocols (HSRP, VRRP, and GLBP) and switch stacking problems- Add, remove, and troubleshoot stack switch issues in existing environment within customer provided downtime window- Configure, manage and troubleshoot WAN protocols like Frame relay, PPP and HDLC.- Uses best of my skills to troubleshoot and resolve issues within customer defined Service Level Agreement (SLA) - Expertise in Cisco R&S domain and possess good working experience for enterprise customers - Provide advanced level support to field engineers during Network testing, implementation and migration activities - Provide remote support to the clients and resolve issues while ensuring maximum customer satisfaction- Work as per standard customer defined process and follow ITIL norms Show less

• 

  Proactive Data Systems Pvt. Ltd.

  Mar 2016 - Feb 2022

  Senior Network Consultant

  • Lead Network implementation activities with expertise in integration, migration, and technical support • Configure and troubleshoot switching issues (STP, VLAN, VTP) and routing issue (EIGRP, • OSPF, BGP) and gateway redundancy protocols (HSRP, VRRP) • Configure and troubleshoot stacking, VSS, VPC, SVL, AAA, VPN, IPsec tunnels, GRE issues • Proven knowledge of working on product line of Cisco (2960 {s,x,xr}, 3650, 3850 4500, 6500, • Nexus 9k, 7k, ISR 2900, 3900, 4K) Cat 9k, Cat 1k, • Provide remote support to the clients and resolve issues while ensuring maximum customer •satisfaction- Work as per standard customer defined process and follow ITIL norms • Actively involved in network design solutions for revamp and new requirement. • Uses best of skills to troubleshoot and resolve issues within customer defined Service Level • Agreement (SLA) Show less

• 

  LRS Services (P) Ltd

  Feb 2022 - Feb 2023

  Senior Consultant

  • Actively involved in Pre-sales activity, which includes, requirement gathering, solution presentation, solution architecture, proposal preparation, bill of material preparation, competition analysis, demonstrating the technology and products. • Responsible for additional activities including but not limited to following: Build Proposals, SOW, HLD, LLD, Migration Plans, Response to RFP, BOQ, BOM, POC etc. • Conducted POC and Delivered demos to customers from dcloud on cisco technologies.• Designed and Build solutions on SDN technologies like Cisco SDA, SD- WAN, and TE • Conducted PoC and Demo for customers on SDWAN requirements.• Performed assessment of customer infrastructure on Network, Security and Wireless • Migration of customer firewall to other vendors Cisco ASA, Fortinet FortiGate, Meraki • Build and Design Solutions documents as per customer requirements.• Build and Design Migration Plans for the projects • Create internal design configuration documentation including network diagrams with technical explanations.• Able to understand business drivers and risks involved to the customer • Sell technical solutions to the customer with professionalism and enthusiasm Show less

• 

  Infinity Labs India

  Mar 2023 - now

  Presales Manager