Ben Weeks

Experience

• 

  Royal Moore Toyota

  Sept 2003 - Dec 2005

  Sales And Leasing Consultant

  • Learned and applied knowledge necessary to complete all phases of sales process• Built rapport and gained trust with clients through use of low-pressure, high persistency selling style• Demonstrated vehicle attributes, responded to questions, and took clients on demo drives• Maintained product and industry knowledge through monthly certification process• Consistently followed up with sold and unsold prospects based on a time management system

• 

  Clearwater Toyota

  Apr 2006 - Jan 2021

  Internet Sales and Leasing Consultant

  • Managed and executed internet and phone sales leads to include initiating contact, setting appointment and following through on the sales process with intention to close the deal• Responded to prospective client inventory status inquiries that required knowledge of product, pricing, financing, leasing programs and incentive, and loyalty programs using CRM and industry software• Performed competitor mystery shops through calls, research, social media, etc. to gain marketing and pricing strategy information, and leveraged competitive intelligence to generate new sales leads and enhance the customer experience• Consistently met or exceed monthly sales quota for new and use vehicle sales by asking probing questions to uncover client needs and wants, and providing recommendations• Maintained monthly average Customer Survey Index assessment score of 98.67% or above in accordance with Toyota standards Visa mindre

• 

  Alexa Air, Inc.

  Jan 2021 - Jan 2023

  Rehash Sales Manager

  - Reach out to all previous HVAC/plumbing/Electrical/Solar clients via phone, text or email (All Branches including the Pan Handle locations)- Follow up from the day after their visit to the time they tell you yes we will buy from you- Monitor the techs are doing their job from a customer service standpoint1. Did the tech show up on time?2. Did the tech wear their shoe covers while in your home?3. Did they answer all of your questions?- Notate what happened with the follow up and what to do next on every call- Close deals and generate revenue- Follow up first day after the visit, 3rd day, 1 week and 1 month- Work with the Manager of each department to help close deals for their technicians Visa mindre