Manu Dutt

Experience

• 

  Data Access India Limited

  Mar 2003 - Apr 2004

  Network Engineer

  • Installation, configuration, trouble shooting of a VoIP gateway of Vocaltec• Testing & configuration with carriers like Teleglobe, ITXC, etc• Ensure serviceability of gateway for voice & data network with 100% uptime

• 

  Air India

  Apr 2004 - Jul 2015

  • DGCA Boeing 787-8 & 777-200LR/ 300ER V license.• Train, Supervise and lead a team of trainee engineers and technicians as they perform their duties.• Ensured Aircraft continued airworthiness. Troubleshooting & isolating snags using FIM, AMM, WDM, and Schematics Diagrams for on-time Departure & minimizes aircraft delays. on Boeing 787 Dreamliner & Boeing 777-200LR/ 300ER.•Evaluated and implemented FAA Airworthiness Directives (AD), DGCA Mandatory modifications, and Service Bulletins (SB) as per Boeing•Carried out engineering evaluation on Minimum Equipment List (MEL) and maintenance schedule escalation when required by Quality Control department. Show less •DGCA Boeing 747-400 ES (Electrical Systems), Airbus 300-310 RN (Radio Navigation), Airbus 300-310 ES (Electrical Systems) license•Successfully completed training for Boeing 777-200LR / 300ER, Boeing 737-800 (Instrument Systems) & Boeing 737-800 RN (Radio Navigation) Courses.•Ensured Avionics system airworthiness & troubleshooting using AMM, FIM, WDM, and Schematics Diagrams on, Boeing 747- 400 and Airbus 300-310.•Worked in Maintenance Control to provide remote assistance to Aircraft Engineers on troubleshooting and solving major system problems. Perform aircraft system diagnostic and analytical monitoring using Boeing AHM. Make recommendations for corrective actions necessary to avoid unscheduled maintenance. Provide technical support to spares provisioning and handling AOG situations.•Ensured IFE System serviceability including LRU replacement, Harness change, downloading software, IP sequencing, •Manage Software release & SB and upgrading software for IFE system as per SIL.•Bench loading Software and performing ATP for various LRU as AVCD, DSU-D2, QSEB, SVDU.•Worked as a project engineer for THALES i4000 In-flight Entertainment system retrofit project on Boeing 747-400 aircraft and B777-200LR/ 300ER i5000 QSEB Modifications.•Successfully completed Fly along on the aircraft to evaluate IFE system performance. Show less

  • Sr Licensed Aircraft Maintenance Engineer

    Jun 2012 - Jul 2015

  • Licensed Aircraft Maintenance Engineer

    Jun 2007 - May 2012

  • Assistant Aircraft Engineer

    Jun 2006 - May 2007

  • Graduate Engineer Trainee

    Apr 2004 - May 2006
• 

  Panasonic Avionics Corporation

  Jul 2015 - May 2023

  Lead line technicians as they perform their duties and Schedule line technician's daily maintenance activities.• Technically supported the customer as a liaison between line operations and PAC departments and provide on-call support to customers.• Performed Line/Preventive maintenance and Provide assistance to Air New Zealand on all aspects of Connectivity and IFE for DMPES, eX0, eX1 & eX3 Systems on their fleet of A320/A321, B777-300, and B787-9.• Preparing and loading monthly media and related content.• Supported and perform Software upgrades on the ANZ fleet.• Identified necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling. Show less Perform line maintenance, preventive maintenance, and alterations of In-flight Entertainment and Connectivity SystemsKey responsibilities and Notable Accomplishment• NZ CAA EIR Type rated on B777-200LR/300ER and B787-9.• Perform built-in test (BIT) and manual test of Panasonic Avionics Corporation IFEC systems.• Perform Line/Preventive maintenance and Provide assistance to Air New Zealand on all aspects of Connectivity and IFE for DMPES, eFX, eXlite, eX1, eX2 & eX3 System on their fleet of A320/321, B777-200/300, and B787-9.• Troubleshoot electronic units, cabling, or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory.• Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling.• Format shift plan and provide on-call support to customers.• Preparing and loading monthly media and related content.• Support and perform a Software upgrades on ANZ fleet. Show less Recruited to provide the highest level of technical expertise for Connectivity & IFE related issueKey responsibilities and Notable Accomplishment• GCAA B2 Type rated on B777-200LR/300ER and B787.• Performed Line/Preventive maintenance and Provided technical guidance and assistance to the ETIHAD on all aspects of GCS (Global Communication Suite) & IFE for eX1, eX2 & eX3 System on their fleet of A319/320/321, A330-200/300, A380, B777-200/300, and B787-9/10. • Worked as acting supervisor - attended management meetings and provide technical resolution for SLA improvement and repetitive defects.• Attended daily meetings with Airlines representatives to discuss ongoing issues such as outages/ defects/ software upgrades and Provide feedback report every day to the customer• Attended weekly meetings with Field Engineering to discuss SLA performance, on-going issues, customer complaints, and resolutions. Escalated and highlighted urgent issues to the concerned department.• Identified necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling.• Formatted action plan for complex and long-running faults. • Developed and maintained GCS system performance reporting criteria and reported to external customer stakeholders and Panasonic. • Coordinated with contracted MRO staff, Panasonic Product Safety Officer, and Panasonic QA in all matters concerning air safety. • Supported s/w and h/w upgrades, the implementation of SB’s, AD’s, also support the introduction of SIL’s, TIL’s and Maintenance Memo’s and or other Panasonic or contracted MRO documentation. • Assisted in the development of Preventative Maintenance programs Show less

  • Maintenance Service Representative Lead B2 IFE

    Nov 2022 - May 2023

  • Maintenance service Representative -B2 IFE

    Aug 2019 - Oct 2022

  • Technical Services Representative

    Jul 2015 - Aug 2019
• 

  Air New Zealand

  May 2023 - now

  Jet MOC Engineer

  • Review in-flight data using approved business tools (AHM, SHM, Engine condition monitoring, ACARS, radio communications) and initiate plans to ensure rectification activity at the arrival station will be carried out effectively to achieve on-time performance.•Monitor and review deferred maintenance items and recurring open defects, work scope and raise work packages for rectification of same using established business tools.•Provide Technical advice and coordination support to Line Stations when encountering defects or equipment failures, or servicing requests.•Provide advice and direction on engineering matters directly to the flight crew when defects or incidents occur in flight or on the ground.•Advice to Licensed Engineers on release of Aircraft to service as required.•Responsible for decisions with regard to aircraft airworthiness and appropriate action for defects and repairs.•Establish plans of action for rectification of deferred maintenance requirements to ensure the aircraft schedule is maintained.•Liase with Maintenance providers at all operational stations to determine where maintenance requirements shall be undertaken.•Review planning information to determine whether to defer repair until the next planned maintenance visit.•Responsible for liasing with Operations delivery with regard to maintenance requirements that affect On-Time Performance of customer aircraft and implementing action plans.•Arrange with the material support controller to borrow stock items from other aircraft maintenance sites or purchase directly from suppliers.•Authorised to make decisions that directly affect expenditure /budgets of multiple production areas/customers to maintain On-Time Performance. Show less