Christopher Carameros

Experience

• 

  Progressive Insurance

  Jun 2005 - Sept 2010

  Multiline Claims Adjuster

  1) Investigated insurance claims for loss or damages. 2) Investigated and determined coverage and liability on claims. 3) Evaluate, negotiate and settle moderately complex to complex personal, commercial, and special lines auto losses. 4) Manage and facilitate the vehicle damage estimate and repair process. 5) Managed repair quality throughout South Florida Region.​• Successfully handled moderate to high complexity auto losses.• Lowered Quality Repair issues to less than 2% and increased productivity by 24% in work group.• Served on multiple Catastrophe Responses during career at Progressive Insurance Show less

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  Travelers

  Sept 2010 - Apr 2018

  Sr. Catastrophe Claims Specialist

  1) Demonstrate proficiency in first party property claims of severity and complexity of all levels including estimating, investigation, evaluation and negotiation at the most reasonable cost. 2) Complete field inspection of losses of all sizes including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. 3) Execute immediate service and satisfy customer needs and ensure file quality. 4) Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. 5) Actively support Property and Auto Business Plans such as Local Office volume overflow and Estimate Review Response Team Nationwide• Proficient in Personal Property, Business, Agribusiness & Auto Claims. • Mentored new CAT representatives & ERT during deployments.• Successfully handle & negotiate high severity losses of multiple lines of business independently. Show less

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  Chubb

  Apr 2018 - now

  North America Complex Property Claims Team:1) Investigate, evaluate, negotiate and settle complex personal and commercial losses, typically of $500,000 to $10,000,000 in damages. 2) Verify/analyze coverage and manage routine litigation. 3) Properly use and management of outside vendors, consultants, field investigations and expert witnesses; audit and reconcile costs and fees. Refer cases to appropriate legal resources. 4) Obtain and document information on the circumstances of the case and obtain supporting evidence of losses and coverages. Set reserves and continue evaluation as facts change, making changes or recommendations for reserve changes. 5) Establish and execute disposition plans independently to bring files to resolution. Show less

  • Assistant Vice President - North America Property Claims Manager

    Sept 2022 - now

  • Sr. General Adjuster

    Apr 2018 - Sept 2022