Hans Borghgraef

Hans Borghgraef

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location of Hans BorghgraefHoegaarden, Flemish Region, Belgium

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  • Timeline

  • About me

    Head of CX & UX and Data & AI, creating (digital) experiences based on business insights and customer expectations, powered by cutting edge technology in a sustainable and responsible way

  • Education

    • Coloma Mechelen

      1992 - 1996
      Bachelor Interior Architecture
  • Experience

    • Ikea Belgium

      Aug 1996 - Sept 2014
      • Team Lead Application Development

        Sept 2012 - Sept 2014
      • ASP.net & Frontend Web Developer

        Sept 2009 - Aug 2012
      • Coördinator Customer Contact Center

        Sept 2005 - Aug 2009
      • Business Area Manager Aftersales

        May 2001 - Aug 2005
      • Department Head Kitchen Sales

        May 1999 - Apr 2001
      • Kitchen Design & Sales coworker

        Aug 1996 - Apr 2000
    • Gfi BeLux

      Oct 2014 - Dec 2018
      IT Service Delivery Manager & Team Lead
    • Inetum-Realdolmen

      Jan 2019 - now
      • Solution Manager Digital Consulting, CX & UX

        Jan 2022 - now
      • Unit Manager Digital Consulting

        Oct 2020 - now
      • Unit Manager Digital Consulting

        Oct 2020 - now
      • Team Lead UX/UI Design & Conversational interfaces

        Jan 2019 - Sept 2020
    • Inetum

      Dec 2023 - now
      Head of CX & UX and Data & AI
  • Licenses & Certifications

    • Certified ScrumMaster

      Scrum Alliance
      Jun 2018