Govind G.

Experience

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  Tata Consultancy Services

  Oct 1998 - Apr 2003

  Service Delivery & Implementation Manager

  ★ Directed the development of IT applications and reporting features for USAA’s automobile insurance products, including automating data and insurance information transfers for State departments in New York and Georgia.★Implemented new business processes for multiple life insurance products of Prudential Life Insurance, involving consolidation of 6 process streams into 1 system, creation of state-specific policy packages, and automation of underwriting rules. ★ Business Relationship Management for major MNCs. Show less

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  Optum

  Apr 2003 - Nov 2013

  Application Development Director & Delivery Lead

  ★ Strategized and executed multiple enterprise-wide IT projects - including reengineering and turning around troubled projects - while holding responsibility for multiple IT delivery teams (with an overall team size of 65+) and project budgets of $20M+. ★ Delivered critical support for client acquisition and retention, including providing consultative service and solutions for client data issues, facilitating client kick-off calls, and supporting sales teams with pre-sales and RFP activities. ★ Managed the UnitedHealth Care PBM transition to an in-house system (including implementing systems changes for 20+ applications) in addition to directing software product development for specialty drugs and pharmacies. ★ Selected for Optum’s first leadership rotation program (as 1 of 4 nominees from a 6K+ workforce) to gain hands-on experience in management consulting, pharmacy analytics, and fraud, waste, and abuse programs. Show less

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  Cigna

  Dec 2013 - Nov 2023

  ★ Provided vision, strategic direction, and technical expertise for the design, development, implementation, and maintenance - including project delivery and daily operational activities - of the new enterprise data ecosystem. ★ Played a critical executive leadership role in building the new ecosystem – which included Teradata, Big Data, AWS, and reporting tools such as Tableau and Looker – by collaborating closely with business and IT stakeholders to optimize data value.★ Defined and established a multi-year roadmap for the corporate data warehouse that included the integration of claims, benefits, customer, dental, vision, Medicaid, and Medicare data. ★ Oversaw a 35-member team and $120M+ project portfolio, with full accountability for defining project plans and KPIs, scaling and managing software development teams, and delivering ROI reporting to executive leadership. ★ Enabled seamless execution of all data management functions – including data integration, data quality, data security, and data governance – while ensuring compliance with all relevant IT standards, policies, and regulations. ★ Led cross-functional collaboration across teams of data engineers, business analysts, and BI specialists to facilitate the development of new BI and reporting solutions while maintaining existing data warehouses, data marts, and legacy assets.★ Served on the leadership teams for the company’s “Agile Center of Excellence” and “Tableau Center of Excellence” in addition to fostering culture building through stewardship of the company’s Asian/South Asian employee resource group. Show less ★ Led the end-to-end design and development of the new data warehouse, including collaboration with business executives on digital transformation roadmaps, issue and escalations management, and end-user training on the new systems, in addition to cultivating strong relationships with end-users as the face of the business unit. ★ Built the data warehouse with data integration (from 16+ disparate sources) and reporting automation capabilities for multiple business teams, including data scientists, Med Econ, finance, underwriting, and actuaries.★ Supported business leaders across the enterprise on formulating strategic business plans and delivering training to facilitate a seamless migration of users from legacy assets and ad hoc usage to the new technologies and managed systems. ★ Streamlined the intake of business requirements and developed a robust operational infrastructure to support rapid growth and scalability for the new data ecosystem. ★ Drove cost and operational efficiencies by introducing leading-edge technologies, eliminating data and process redundancies, sunsetting legacy assets, and using remote collaboration tools to maximize the performance of remote development teams. ★ Collaborated cross-functionally with the enterprise data management office, enterprise solution architects, and information protection organization to maintain data integrity, data security, and SOX compliance. Show less

  • Data & Analytics Engineering Director (Aug 2016 to Present)

    Aug 2016 - Nov 2023

  • Business Intelligence Solutions Leader & Product Manager

    Dec 2013 - Jul 2016