
Christos Potsides
Business Development Consultant

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About me
Operations Manager-Food and Beverage
Education

European University Cyprus
2007 - 2011Bachelor of Business Administration - BBA General Business
Experience

( CP )Bake and Roll
Jan 2004 - nowBusiness Development Consultant•Managed profit and loss (P&L) responsibilities, ensuring financial targets are met and identifying cost-saving opportunities.•Oversaw inventory management, supply chain logistics, and procurement processes to ensure consistent quality and availability of ingredients.•Utilized data-driven insights to monitor key performance indicators (KPIs) and adjust strategies accordingly.•Specialized in training and development of kitchen staff, ensuring adherence to advanced culinary techniques, hygiene standards, and efficient practices.•Implemented rigorous health and safety protocols, ensuring compliance with food safety regulations and promoting a culture of safety.•Applied sales operations expertise to identify growth opportunities for clients.•Collaborated with clients to streamline kitchen operations, improve workflow, and enhance overall efficiency.•Developed and executed strategic plans to drive business growth, leveraging market insights and industry trends. Show less

Puratos
Jan 2018 - May 2020Technical Advisor for Confectionery/ Gelato / Pastry-Provided technical support to customers, including menu engineering and cost analysis.- Conducted in-depth analysis of sales performance and KPIs.- Led and implemented customer training seminars.- Utilized sales operations skills to analyse and improve sales performance.

Symeonides Coffee Cyprus Ltd - Costa Coffee Cyprus
Jul 2020 - Jan 2024Food and Beverage Manager•Developing, implementing, and improving operational processes and procedures toenhance efficiency and productivity.•Successfully launched new product lines, contributing to brand innovation andexpansion.•Overseeing the procurement, inventory management and distribution of materialsand products.•Strategically improved Food and Beverage offerings, with a strategic focus oncustomer satisfaction.•Managing Projects within the operations from planning to execution.•Collaborated cross-functionally to optimize product offerings and pricing strategiesto maximize profitability.•Analysed operational reports, identified trends, and implemented improvements forenhanced service quality and efficiency. Show less
Licenses & Certifications

Trainer of vocational training level 5 CYQF/EQF5
HRDA cyprus
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