Marissa Davis

Marissa Davis

Resettlement Case Manager and ESOL Program Facilitator

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location of Marissa DavisTallahassee Metropolitan Area

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  • Timeline

  • About me

    Director, Data Analytics

  • Education

    • Florida State University

      2018 - 2022
      Master of Science (M.S.) Business Analytics
    • Florida State University

      2008 - 2012
      Bachelor of Arts - BA Middle East Studies with honors
    • Florida State University

      -
      Professional Certification Public Management and Supervisory Management
  • Experience

    • World Relief, AmeriCorps ACCESS

      Sept 2012 - Aug 2013
      Resettlement Case Manager and ESOL Program Facilitator

      Linked newly arriving refugees with critical community resources; guided clients through the development and implementation of personalized plans to quickly achieve self-sufficiency.Managed ESOL class scheduling and enrollments; supervised volunteer teaching staff.Provided basic interpretation services for Arabic-speaking clients.

    • Florida Department of Children and Families

      Sept 2013 - Oct 2022

      This is a highly professional position within the Office of the Secretary responsible for the management and oversight of Executive-level support services. This is advanced professional work supervising and directing employees. Oversees and provides leadership to the development and implementation of special initiatives consistent with the direction of Department executive leadership.Coordinates the production of correspondence and critical information to support Department leadership preparation for external facing agendas with the Executive Office of the Governor, the Legislature, and other Executive Branch agencies. Directs the development of reports and executive briefing documents.Ensures the timely and effective resolution of sensitive and public-facing issues, including developing coordinated responses with multiple Department programs and/or other state agencies. Ensures inter-agency collaboration with principle stakeholders in health and human services system. Coordinates work to support the effective operation of the Executive Office of the Secretary. Ensures appropriate enterprise infrastructure is in place to support organizational execution.Ensures effective monitoring of priority programs and projects.Coordinates assigned projects with the Chief of Staff, Deputy Secretary, Assistant Secretaries, and other members of the department’s Executive Leadership Team.Responsible for the supervision and oversight of the Customer Support and Resolution Unit.Performs other related dutes as assigned by Chief of Staff or Secretary. Show less This is a highly professional position within the Office of the Secretary responsible for managing special projects as assigned by the Secretary and executive leadership. Responsibilities include:Coordinate and manage priority and highly visible assignments such as the implementation of the Four Disciplines of Execution and the Secretary’s priority projects. Provide guidance to the program offices, regions, and facilities on strategic priorities, problem solving methodologies, and performance management.Manage the Department’s priority projects by assisting assigned programs in identifying implementing, and routinely reporting progress to leadership.Coordinate with the data reporting team to support executive leaders' decision-making for strategic priorities and key initiatives.Provide technical assistance to facilitate regions, program areas and others, as requested or needed.Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.Measure project performance using appropriate tools and techniques.Build and maintain relationships with internal and external clients and stakeholder groups.Oversee the agency system and processes for monitoring enterprise projects. Show less

      • Enterprise Support Director

        Sept 2021 - Oct 2022
      • Strategic Project Manager

        Aug 2019 - Sept 2021
      • Senior Management Analyst

        Nov 2017 - Aug 2019
      • Government Operations Consultant

        Jan 2017 - Nov 2017
      • Policy Analyst, Refugee Services

        Jul 2014 - Jan 2017
      • HR Liaison, Refugee Services

        Sept 2013 - Jul 2014
    • Semper Fi & America's Fund

      Oct 2022 - now
      Director Data Analytics
  • Licenses & Certifications

    • Six Sigma Green Belt

      Jul 2017
    • Project Management Professional

      Project Management Institute
      Jun 2020