Mohammed Ali

Experience

• 

  Belladonna Information Technologies Pvt.Ltd.

  Jul 2007 - Dec 2009

  CRM Technical Consultant

  Understanding the client business requiremnets.Configuring and implemnting CRM based on the client requiremnets.Providing End to End Support.

• 

  Path Infotech Ltd.

  Dec 2009 - Dec 2010

  CRM Consultant

  Understanding the Business requirements.Implementing and Configuring CRM On demand based on the business requiremnets.Creating Custom reports.Supporting the application.

• 

  Cognizant Technology Solutions

  Jan 2011 - Jul 2018

  Understanding the User Requirements and preparing the functional and technical design.Updates clients on change management requirements periodicallyParticipates and contributes to project reviews and status updates with clients, project manager and project team. Actively participates and follows up periodic project status.Prepare guidelines and checklists for the team and allocate tasks and track issues to closure.Ensures that corrective actions and measures are taken on non positive client feed backs. Proactively identifies and acts on areas of improvement.Configuring and designing the system.Monitoring the Middle ware interfaces and updating the status to the teamIntegrating CRM On Demand with other applications using Web Services.Creating Real time and historical reports based on the requirement Show less

  • CRM Consultant

    Jan 2011 - Jul 2018

  • Oracle CRM On Demand Consultant

    Jan 2011 - Dec 2013
• 

  Cognizant

  Sept 2018 - now

  Program manager | Solution architect for large Salesforce engagements in Life sciences domain.Lead and implement projects, monitor and review performance of teams and progress.Work closely with both internal and external stakeholders and manage overall project timeliness.Manage day-to-day execution of project implementations Project Lead Leading a salesforce CRM team of 10-12 members.

  • Sr . Manager / Salesforce Technology Architect

    Oct 2022 - now

  • Project Manager

    Jul 2018 - now

  • Sr Consultant

    Jan 2011 - now

  • Sr CRM Consultant

    Jan 2011 - now

  • Project Manager / Salesforce Consultant

    Oct 2018 - Oct 2022

  • Salesforce Project Manager

    Sept 2018 - Apr 2021