Martin B.

Experience

• 

  Galliford PipeLines

  Jan 1989 - Jan 1994

  Stores management

  Management of all pipe works, junctions, links fixing bolts and tools to enable the workforce to successfully, reline, replace and maintain Severn Trent water mains and services to customers. I was responsible for 2 sites in the midlands, having to commute between locations regularly.

• 

  Canon (UK) Ltd

  Apr 1994 - Jan 1995

  Full time contract, maintaining the spare parts department following the reorganization. Controlling the replenishment's of local stocks for the Leicester branch, supplying field engineers with the correct spare parts for their car kits & emergency spares. Liaising with our repair company for all circuit boards and other repairable units. 6 month temporary contract, with Canon (UK) Ltd. Assisting the Spares department manager in re-organizing the spare parts department following its move from another site. Supplying spares to engineers

  • Spare Parts Stores operative

    Aug 1994 - Jan 1995

  • Assistant stores operative

    Apr 1994 - Aug 1994
• 

  Canon UK and Ireland Ltd

  Jan 1995 - Jan 2000

  Spare Parts Inventory Supervisor

  1995 – 2000 Leicester and Birmingham BranchesManaged 2 members of staff at the Leicester Sales office, maintaining spare parts department following the reorganization. Controlling the replenishment's of local stocks for the Leicester branch, supplying field engineers with the correct spare parts for their car kits & emergency spares. Liaising with our repair company for all circuit boards and other repairable units

• 

  Central inventory Support Co-ordinator

  Jan 2000 - Jan 2002

  Central inventory Support Co-ordinator

  2000 – 2002 UK & Ireland / AmstelveenCo-ordinate with the regional spares locations and stores operatives to centralize the process and procedures for all spares operations. Traveled between all sites as far apart as Bristol & Livingstone.Worked with Canon Warehouse manager from Coalville warehouse in the centralization of all spare part stores from around the UK & Ireland, on site to ensure smooth and efficient transition of physical stock into a UK central warehouse system. System management and maintenance for accurate in stocking of spares with no impact on business ensuring a smooth system change over. Show less

• 

  Canon UK and Ireland Ltd

  Jan 2002 - now

  Inventory control are responsible for supporting the field based engineers spares requirements liaising with various departments in Canon and externally suppliers to ensure that our customers are receiving an exceptional service.As the team leader in this department I work to ensure our team achieve the best service through processes and procedures which help us to meet our customer’s service level agreements, whilst also supporting the development of the Inventory controller’s. I investigate and resolve issues that are escalated to me by the team and customers.I monitor and maintain the systems data through the use of reports, and investigatory techniques. I ensure our team meets the internal and BSI quality requirements, and I am responsible for development of process and procedure ideas or changes, to maximize the potential of the team and to ensure customer satisfaction is met. Identify and put in place actions so all team members are cross trained and can support each other, the business and customer demands.2013 – Canon acquirement of Océ brought new challenges with the understanding of Océ and work to bring inventory into Canon practice, integration of team and customer demands proven a rewarding challenge.Key Skills include: Oracle trainer & consultant, Sibel trainer & consultant, Dataload user, MS office competent, AS400 user, AS400 report user, Skype for business, Team Coach, Peer Supporter, Internal BSI Auditor, Level 2 Certificate in Principles of Team Leading. Show less Managing the National Inventory Control team, following a restructure of the regional offices resulting in closure of the regional stores, Creating a single team looking after all of service department’s needs. I continued to develop the process and procedures for all of the spares operation. Traveling between newly formed teams based in Wallington, Central London & CoalvilleWorking closely with my teams to deliver a first class service, producing reports for the senior management. I had no line manager during this period.I was the manager/team leader.Subject Matter Expert (SME) for the Service and Support Inventory 2005 – Amsterdam/ReigateActive member of the Oracle business transition project team, all business from Movex to Oracle, Based in Amstelveen for many months, training, beta testing, supplying feedback on changes, improvements and attending development meetings and designing training package for inventory.Worked with Resource Management and Contact Centre teams to ensure all parameters in new Oracle would meet our business needs and make business practice change decisions based the new system. As core business SME I designed new system processes and procedures for Canon UK & Ireland. Also creating a full training course with procedures for both Inventory & warehouse functions which I implemented successfully into the UK & Ireland operation. Supported or challenged decisions and had sign-off authority changes in design on behalf of Canon UKAct on behalf of Canon UK to ensure standard designs were agreed and implemented as part of the European design and were suitable across Europe and across functions / business units and ensure that they were fit for purpose and met all requirements.2005 – 2007 Implementation of Oracle to business, trained all inventory employees & third party staff in how to use the new Canon systems. Business Champion and first line support for any issues within Service & Support. Show less

  • Inventory Control Team Leader & Technical support

    Jan 2007 - now

  • National inventory control Team Leader

    Jan 2002 - Jan 2007