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Parampreet Singh

Parampreet Singh

Desktop Support Engineer

Followers of Parampreet Singh124 followers
location of Parampreet SinghWest Delhi, Delhi, India

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  • Timeline

  • Skills

    Windows 7
    Operating systems
    Windows server
    Servers
    Comptia a+ certification
    Troubleshooting
    Active directory
    Computer hardware
    Technical support
    Epolicy orchestrator
    Wsus
    Group policy
    Domain name system
    Dynamic host configuration protocol

  • About me

    I have a Bachelor’s degree in Commerce and over 5 years of total experience in Windows Systems, Where I have managed the entire Windows needs of various customers across globe spanning Hundreds of Wintel servers. My key areas of technical expertise and experience are as follows. -Proficient in Microsoft Windows Server 2003/2008 R2 administration including all desktop versions and proven experience working with AD and Windows. -Active Directory, DNS, DHCP, LAN, WAN, McAfee EPO and WSUS; I have assisted team members in troubleshooting problems and provided proactive support through monitoring and scheduled maintenance. I have also done extensive troubleshooting in desktop Hardware/Software’s. Over the past 5 years I have received many awards for my outstanding contributions and proven abilities as a Windows System Analyst and Administrator.

  • Education

    • Guru harkrishan public school

      -

    • Manav Bharti University, Sultanpur, Solan

      2010 - 2013
      Bachelor of Commerce (B.Com.)

    • National Institute of Information Technology

      2013 - 2016
      Diploma in Hardware and Networking

  • Experience

    • Vertex Customer Solutions india Private Limited

      Jul 2013 - Sept 2013
      Desktop Support Engineer

      Started working as a Desktop analyst in July. 2013, troubleshooting day to day issue in the windows environment including Avaya and Nortel IP phones, Microsoft outlook, process related applications, Hardware issues etc. Delegation of authorities and responsibility in the absence of The Manager. Maintaining audit reports and inventory and preparing documentations. Being delegated a task to schedule backups of the servers. Also Installed the Ghost cast Server for multicasting system images and then promoted as an Analyst Wintel Support on October 2013 Show less

    • Vertex Customer Management India Private Limited

      Oct 2013 - now
      Sr. Analyst, Wintel Support

      Hardware and Server support in a 24x7 availability environment Creating groups, users and assigning share permissions.Installation & configuration of DHCP Server, IP Reservation, Creating Scopes.Administration of WSUS servers.Administration of file servers.Antivirus software implementation - McAfee ePolicy OrchestratorCreating McAfee agent handlers for all distant sites of Vertex.Building servers and domain controllers for all the new sites that Vertex is opening. Been to Mahape(Mumbai), Chennai, Jaipur for the same.Managing HW issues - Vendor coordinationPreparing and implementing group policies as per the client and process requirements.Managing and supporting 10 sites including Noida, Jaipur, Hyderabad, Bangalore, Kochi, Chennai, Mumbai, Pune, Shimla and Parwanoo. Show less

  • Licenses & Certifications