Åsne Holtklimpen

Åsne Holtklimpen

Callcenter Agent

Followers of Åsne Holtklimpen2000 followers
location of Åsne HoltklimpenKristiansand, Agder, Norway

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  • Timeline

  • About me

    Cloud Solutions Architect -Crayon | Microsoft MVP | Top 50 Women in Technology 2022 | Microsoft Certified Trainer

  • Education

    • UIA - Universitetet i Agder

      2012 - 2015
      Bachelor's degree IT og informasjonssystemer Bachelor

      I have recently completed a bachelors degree in IT and Information systems, with one semester in Brisbane, Australia,and finished with an average of B.As a part of my bachelors project I made an app for the Go NOV team at NOV. This app is a part of an applicationplatform that is called Go NOV. https://go.nov.com/

    • Kristiansand Katedralskole Gimle

      2010 - 2012
      Generell Studiekompetanse
    • Vargstad Videregående

      1998 - 2000
    • University of Nebraska at Omaha

      2014 - 2014
      Certificate in Information Technology (IT) Administration Information Technology Certificate

      This is a online course with finals, and is taken as part of a certificate.

    • Queensland University of Technology

      2014 - 2014
      Bachelor's Degree IT and informationsystems - Bachelor
  • Experience

    • Telenor Group

      Apr 2002 - Nov 2005
      Callcenter Agent

      Answered the phone for Customer Service 05000First at Gjøvik at the Internet support service, then in Kristiansand with general customer support.

    • Ventelo

      Nov 2005 - Nov 2006
      Callcenter Agent

      Answered the phone for Ventelo Business Support. This was mainly check of Internet lines, phone lines and general customer service in this area.

    • National Oilwell Varco

      Nov 2006 - Dec 2015

      Primary responsibility for SharePoint, Intranet for NOV. - Setup of SP sites and pages- Managing SP permissions- Nintex Workflows- Training of employees (publishers and editors)Among other responsibilities:- Active Directory (new users/new groups e.g)- Training new employees- Holding classes for new employees- General IT Helpdesk tasks and more. General IT Helpdesk tasks, answering phone, email, setup of new computer and so on.

      • IT Administrator

        Sept 2010 - Dec 2015
      • IT Helpdesk Technician

        Nov 2006 - Sept 2010
    • Serit Østereng IT

      Feb 2016 - Jun 2019
      Senior IT System Consultant

      I have helped customers set up different document process solutions,Microsoft SharePoint and Canon ThereFore, to make their document flow more efficient. I also train my customers how to use the software so that they might avoid downtime due to a lack of knowlegde. Some of my other responsibilities includes:- Office365 setup- Office365 training- Skype for Business training- General IT Support - GDPR Projects

    • Atea Norge AS

      Jul 2019 - Apr 2023
      • Chief Consultant

        Jan 2022 - Apr 2023
      • Senior Consultant

        Jul 2019 - Apr 2023
    • Crayon

      Apr 2023 - now
      Cloud Solutions Architect
  • Licenses & Certifications

    • SharePoint Publisher

      SharePoint Administrator
      Jan 2010
    • OS X Support Professional 10.11

      Apple
      May 2016
    • Microsoft Certified Trainer 2020-2021

      Microsoft
      Mar 2020
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Sept 2021
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Sept 2021
      View certificate certificate
    • Mac Management Basics 10.10

      Apple
      Aug 2016
    • MS-100 Microsoft 365 Identity and Services

      Microsoft
      Aug 2020
      View certificate certificate
    • Mac Integration Basics 10.11

      Apple
      Aug 2016
    • Microsoft Certified Trainer 2021-2022

      Microsoft
      Jan 2021
      View certificate certificate
    • Microsoft 365 Certified - Teams Administrator Associate

      Microsoft
      Mar 2020