Åsne Holtklimpen

Experience

• 

  Telenor Group

  Apr 2002 - Nov 2005

  Callcenter Agent

  Answered the phone for Customer Service 05000First at Gjøvik at the Internet support service, then in Kristiansand with general customer support.

• 

  Ventelo

  Nov 2005 - Nov 2006

  Callcenter Agent

  Answered the phone for Ventelo Business Support. This was mainly check of Internet lines, phone lines and general customer service in this area.

• 

  National Oilwell Varco

  Nov 2006 - Dec 2015

  Primary responsibility for SharePoint, Intranet for NOV. - Setup of SP sites and pages- Managing SP permissions- Nintex Workflows- Training of employees (publishers and editors)Among other responsibilities:- Active Directory (new users/new groups e.g)- Training new employees- Holding classes for new employees- General IT Helpdesk tasks and more. General IT Helpdesk tasks, answering phone, email, setup of new computer and so on.

  • IT Administrator

    Sept 2010 - Dec 2015

  • IT Helpdesk Technician

    Nov 2006 - Sept 2010
• 

  Serit Østereng IT

  Feb 2016 - Jun 2019

  Senior IT System Consultant

  I have helped customers set up different document process solutions,Microsoft SharePoint and Canon ThereFore, to make their document flow more efficient. I also train my customers how to use the software so that they might avoid downtime due to a lack of knowlegde. Some of my other responsibilities includes:- Office365 setup- Office365 training- Skype for Business training- General IT Support - GDPR Projects

• 

  Atea Norge AS

  Jul 2019 - Apr 2023

  • Chief Consultant

    Jan 2022 - Apr 2023

  • Senior Consultant

    Jul 2019 - Apr 2023
• 

  Crayon

  Apr 2023 - now

  Cloud Solutions Architect