Maya Dargham

Experience

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  Batroun High Technical School

  Jan 1985 - Jan 1990

  Coordinator and Teacher
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  Safadi Foundation

  Aug 2004 - Dec 2004

  Programmer

  Software Programming (Access Databases + SQL) and software development guidelines.

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  USF - Batroun

  Sept 2005 - Aug 2014

  HR Manager

  Recruitment, Orientation, Continual training plan, Performance appraisal,..

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  Holy Family University

  Sept 2005 - Sept 2009

  Trainer

  Trainer for Computer TS students : Assistant in programming (HTML-VB-Access)

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  Holy Family University - Batroun

  Sept 2007 - Aug 2014

  Quality Coordinator

  - Establish the quality policy and objectives.- Set up the Process mapping.- Verify all the quality documentation - Conduct regular internal audit.

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  Université Sainte Famille - Batroun

  Jan 2008 - Aug 2014

  Human Resources Manager

  Recruiting, conducting performance appraisal, planning for continual training, managing salaries and social services.

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  Consulting and training agency

  Aug 2009 - Feb 2022

  ISO 9001-2008 consultant

  Process mapping, full documentation, staff training, Internal audit.Developing application for ISO 9001 full implementation : Gap Analysis - Documentation - Internal Audit findings/reports - Corrective/Preventive actions

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  Libnor

  Apr 2012 - Feb 2022

  ISO 26000 National Expert

  National Expert in implementing ISO 26000 guidance.:Shtrumpf RestaurantULPI (United Lebanese Plastic Insdustries)

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  SciTek S.A.R.L.

  Jul 2013 - now

  Quality Manager

  Taking overall responsibilities in drafting, developing, organizing and supervising procedures and workflow towards ensuring sustainability of the organization and of the set projects:1- Drafting, establishing and Implementing ISO 9001:2015 international standards: Process Map Processes interaction Documentation Internal Audit Continual improvement Key Performance Indicators Customer satisfaction, etc.2- Drafting, establishing and implementing requirements for the competence of testing and calibration of laboratories in dosimetry service: Accommodation and environmental conditions Test and calibration methods Reading Reporting Traceability – etc. Ensuring proper conduct of the procedural system and conducting actions plan follow-up. Show less

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  SciTek Offshore s.a.l

  May 2014 - now

  Quality Assurance Manager

  Responsible for:Implementing and operating the quality system.Administering the controlled document system.Organizing the review and audit of the quality systemEffective enforcement of the quality policy.Implementing ISO 9001:2015 international standardImplementing ISO 14001:2015 international standard

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  Self-employed

  Apr 2015 - now

  Quality Assurance Specialist
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  Global Com Lebanon

  Jan 2016 - Aug 2016

  Quality Management Consultant

  Coaching on developing required ISO 9001:2015 documentation.Ensuring staff training related to the Quality Management System.Performing overall control on the implementation of the Quality Management System.

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  University of Balamand - Civil and Environmental Engineering Laboratories

  Jul 2016 - Oct 2016

  ISO 9001:2015 consultant

   Provision of sufficient background information to clearly communicate the project’s advantages to the center staff; Auditing and/or inspecting the center processes on regular basis; Inclusion of a review of the existing documentation,-if any, and practices to identify changes and additions required for the quality management system (Manuals, Procedures etc….); Conducting regular training to the staff on topics like communication, time management, conflict resolution, customer satisfaction, risk management, … Conducting audit training to prepare project team members and other staff to plan for internal audits; Coordination with project team to prepare corrective action responses. Equipping the assigned team and other staff with the skills and knowledge required to continually manage and improve the quality management system. Prepare the team for the certification audit. Show less

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  GNK Traffic Academy

  May 2017 - Feb 2022

  Consultant ISO 9001

  GNK Traffic Academy’s primary objective is to generate and sustain road safety awareness within the community. The Academy seeks to instill ethics and rules of safe driving in generations of 6-18 year Lebanese children and young adolescents by educating them about in-car and pedestrian safety measures through an accredited integrated and interactive E-learning and simulator based curriculum.

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  Ordre des Physiothérapeutes au Liban

  May 2017 - Feb 2022

  Quality Management Consultant
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  ALAKSO - Aluminum and Accessories

  Nov 2021 - now

  ISO 14001 consultant
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  Biladi NGO

  Mar 2022 - Aug 2022

  Quality Assurance Specialist

  Consultancy to Implement ISO 9001:2015

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  SAAD Transport

  May 2022 - Mar 2023

  Senior Consultant

  ISO 9001:2015 standard implementation, team coaching and certification process preparation.

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  Medtrade Pharmaceutical SAL

  Jan 2024 - now

  Quality Management Consultant

  Coaching on the implementation of ISO 9001:2015 international standard and preparing the certification process and external audit visit.

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  Volunteers Together NGO

  May 2024 - now

  Quality Management Consultant

  I am happy to share that I started a new project as Quality Management Consultant for "Volunteers Together" NGO to implement a Total Quality Management System as by ISO 9001 International standard.