Roshini VS

Roshini VS

Transaction Processing Associate

Followers of Roshini VS716 followers
location of Roshini VSTamil Nadu, India

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  • Timeline

  • About me

    Regional Account Manager at Hexnode | Redefining device management for enterprises

  • Education

    • Jawahar Vidyalaya

      -
      CBSE 7.8%
    • Jawahar Vidyalaya Higher Secondary

      2015 - 2017
      State Board Business/Commerce, General
    • SRM University

      2017 - 2020
      Bachelor of Commerce - BCom Accounting and Finance 7.9%
    • Madras University

      2020 - 2022
      Master of Business Administration - MBA Accounting and Finance D
  • Experience

    • Accenture

      Sept 2020 - Feb 2022
      Transaction Processing Associate

      - Expertly managed mortgage and educational loan documentation for clients, ensuring adherence to regulatory standards and precision.- Facilitated seamless communication between external clients and internal teams, swiftly addressing and resolving any issues through email and phone correspondence.- Consistently met and exceeded team metrics by achieving a remarkable 99.7%- Acted as the Second Point of Contact (SPOC), showcasing leadership by guiding team members and handling inquiries effectively. Show less

    • Foundever

      Jul 2022 - Oct 2023
      Customer Service Representative

      - Strategic management of Canadian-US region clientele, fostering relationships and boosting sales growth.- Consistent overachievement of monthly sales targets by 97%, reflecting dedication and high performance.- Proactive engagement with clients via official website chat to generate leads and effectively communicate product Benefits, Advantages, and Features (BAF).- Successful closure of deals through persuasive communication and deep understanding of client needs.- Cultivation of strong, trust-based relationships with existing and prospective clients, ensuring satisfaction.- Utilization of product knowledge to upsell additional offerings, driving revenue growth.- Provision of comprehensive training and ongoing mentorship to new team members for success.- Second Point of Contact (SPOC) role within the team, demonstrating leadership and offering guidance as needed. Show less

    • Hexnode

      Oct 2023 - now
      Enterprise Sales Executive
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Roshini VS
      Best Agent Close Rate Foundever Oct 2022
    • Awarded to Roshini VS
      Best Agent Activation Foundever Sep 2022
    • Awarded to Roshini VS
      Top Performer Achievement Foundever Jul 2022