Matthew Perez

Matthew Perez

Customer Service Sales Representative

Followers of Matthew Perez37 followers
location of Matthew PerezLubbock, Texas, United States

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  • Timeline

  • About me

    Police Officer

  • Education

    • South Plains Association of Government

      2014 - 2015
      Basic Peace Officers License Criminal Justice and Corrections
    • South Plains College

      2010 - 2011
      Criminal Justice
    • Coronado High School

      2006 - 2010
      High School Diploma

      Activities and Societies: FCCLA

  • Experience

    • Wells Fargo Call Center

      Apr 2011 - Aug 2011
      Customer Service Sales Representative

      Identify customer needs and refer financial products and services. Provide exceptional customer service with a positive attitude. Also, responsible for reaching monthly sales quotas of other bank products while on customer calls. I did meet the minimum goal each day for my team. Responded and assisted customers with inquiries and/or problem resolution with regards to their bank accounts.

    • Wells Fargo

      Nov 2011 - Jan 2014
      Teller

      Responsible for the processing of transactions accurately and efficiently in a fast paced environment. Identify customer needs and refer financial products and services. Provide exceptional customer service with a positive attitude. Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.

    • Academy Sports + Outdoors

      Feb 2014 - May 2014
      Night Stocker

      Responsible for stocking shelves nightly. Unloading nightly truck. Assists customersStocks merchandise, Faces merchandise in the store, Answers calls for price checks, Cuts open boxes with a box cutter, Loads carts with stock for the store floor, Unloads trucks and, Operates lifts.

    • Wells Fargo

      Nov 2014 - Nov 2015
      Bank Teller

      Responsible for the processing of transactions accurately and efficiently in a fast paced environment. Identify customer needs and refer financial products and services. Provide exceptional customer service with a positive attitude. Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.

    • Seagraves Police Department

      Dec 2015 - now
      Police Officer
  • Licenses & Certifications

    • Basic Peace Officers License

      Jul 2015