Matthew Perez

Experience

• 

  Wells Fargo Call Center

  Apr 2011 - Aug 2011

  Customer Service Sales Representative

  Identify customer needs and refer financial products and services. Provide exceptional customer service with a positive attitude. Also, responsible for reaching monthly sales quotas of other bank products while on customer calls. I did meet the minimum goal each day for my team. Responded and assisted customers with inquiries and/or problem resolution with regards to their bank accounts.

• 

  Wells Fargo

  Nov 2011 - Jan 2014

  Teller

  Responsible for the processing of transactions accurately and efficiently in a fast paced environment. Identify customer needs and refer financial products and services. Provide exceptional customer service with a positive attitude. Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.

• 

  Academy Sports + Outdoors

  Feb 2014 - May 2014

  Night Stocker

  Responsible for stocking shelves nightly. Unloading nightly truck. Assists customersStocks merchandise, Faces merchandise in the store, Answers calls for price checks, Cuts open boxes with a box cutter, Loads carts with stock for the store floor, Unloads trucks and, Operates lifts.

• 

  Wells Fargo

  Nov 2014 - Nov 2015

  Bank Teller

  Responsible for the processing of transactions accurately and efficiently in a fast paced environment. Identify customer needs and refer financial products and services. Provide exceptional customer service with a positive attitude. Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.

• 

  Seagraves Police Department

  Dec 2015 - now

  Police Officer