Serge Ackermann

Experience

• 

  Day Software (acquired by Adobe)

  Aug 2000 - Mar 2001

  Project Manager

  Managed medium to large (multi-million dollar) projects in the US. Spent 1/2 year on east coast in New York city supporting one of the company's largest accounts. Worked side-by-side with IBM Global Services team.

• 

  Document Control Solutions (aquired by Smead)

  Dec 2001 - May 2003

  Project Manager

  Acted as key technical project manager to support sales team during pre-sales efforts as well a major implementations of document management and workflow solutions. Managed key partnerships with HP, EMC (Legato) and Hyland Software (OnBase) and others.

• 

  Smead Manufacturing Inc.

  Dec 2001 - Aug 2004

  Senior Project Manager

  Provided professional services to reseller channel and end users. Provided Sales support and professional services for wholly-owned subsidiary Document Control Solutions (DCS). Internally supported product development team and represented both companies at industry events such as ARMA and AIM.

• 

  CDG a BOEING Company

  Aug 2004 - Oct 2008

  Solutions Architect

  As part of the Business Solutions Group, I managed Professional Services as well as partner relationsships. I assembled and managed various internal and external project teams. As a senior consultant, I provided consulting services to our clients as well as internal groups and BOEING. I helped expand CDG's solutions portfolio to include partner offerings from EMC, Microsoft, Hyland Software (OnBase), Smead, LibertyIMS and Kofax in addition to CDG's homegrown, web-based content management solutions. Show less

• 

  Process and Content Management Consulting

  Oct 2008 - Aug 2011

  Principal Consultant

  Provided consulting services such as business process analysis, performance improvement assessment as well as systems planning, design and implementation. I have provided services to a range of businesses from family owned businesses to fortune 100 and 500 companies including BOEING, Countrywide and one of the largest counties in the US.

• 

  Corinthian Colleges, Inc.

  Mar 2009 - Aug 2011

  Technical Lead

  Joined CCi as the original architect of their integrated enterprise content management solution to help CCi manage its 130+ schools across the USA and Canada. I manage a team of 4 systems engineers to design and execute an innovative ECM strategy which integrates our Campus Management solution with Enterprise Content Management. The primary focus of the solution is to provide a single user interface for accessing and manipulating content around a centralized Citrix server framework. I am responsible for virtualizing all 50+ ECM servers using VMWare technology. Show less

• 

  ELCA Informatik AG

  Dec 2011 - Nov 2013

  Senior Consultant / Manager

  As a Manager within the ECM group, I specialized in Input Management Solutions such as AP Invoice Processing as well as integrated Enterprise Content Management (ECM). On top of project and quality management for ELCA clients, I also supported the internal Sales and Marketing team with complex solution proposals (RFPs).

• 

  Infocentric Research AG

  Nov 2013 - Apr 2017

  Senior Consultant / Project Manager

  Infocentric Research AG is an innovative research and consulting company dedicated to delivering effective information management. From intranets to digital workplaces, from corporate websites to social media, from collaboration to enterprise content management – Infocentric covers the entire spectrum of information management and new media.

• 

  Netcentric, A Cognizant Digital Business

  Jun 2017 - Feb 2019

  Senior Business Consultant / Program Manager

  Everything we do at Netcentric is rooted in delivering the best possible customer experience. It lies at the center of everything we do. We believe that – by meeting their customers’ expectations – our clients will meet their business objectives. And we believe that technology is the enabler. These core elements are the drivers of our strategies and the processes we define and implement for our clients.

• 

  Prime Force Group

  Apr 2019 - Jul 2021

  PO / Scrum Master / Engagement Manager / Consultant

  The Prime Force Group is an agile IT consultancy enterprise with Europe-wide connections. It offers comprehensive consultancy in enterprise content management (ECM), web content management (WCM) and e-commerce.We support our customers in every stage of complex IT projects:Requirements AnalysisChoosing the right IT systemSolution designIT development and implementationTest managementCare and maintenanceOperationManaged Services

• 

  Disruption Disciples

  Jul 2019 - now

  Member
• 

  Swiss Re

  Jun 2021 - now

  As Product Owner Document & Records Management Platforms at Swiss Re Group Data Services, I lead 4 DevSecOps Team that run and deliver company-wide solutions to ensure compliance and business operations across all SwissRe entities. The Transactional Enterprise Document Management Squad delivers company-wide solutions offering core capabilities and platforms in the area of integrated & automated document processing, storing, document generation, transformation and management. In addition to an enterprise e-signature solution we also maintain and develop our own application integration layer which exposes all of our EDM capabilities to all consuming applications and stakeholders.

  • Product Owner Document & Records Management Platforms

    Jun 2023 - now

  • Product Owner Transactional Document Management

    Jun 2021 - Jun 2023