Ronnie McCormack

Experience

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  82nd Airborne Division, U.S. Army - HHC 2/82 Combat Aviation Brigade

  Nov 1998 - Feb 2001

  Battalion Standardization Instructor

  Performed flight training instruction in accordance with Aircrew Training Manual (ATM)Developed expertise in training and evaluating crew operations; knowledgeable in training Flight Instructors (FIs) and Standardization Instructors (SIs)Delivered refresher coursework for combat training in multi-engine transport helicopters utilizing offensive/defensive maneuversAuthored curriculum/testing materialsPresented formal classroom instructionDemonstrated expertise in support/training missions involving hazards and advanced flight techniquesLed training flights on advanced flight techniques including night flying and working in all weather conditionsDealt with emergency situations and operational malfunctions. Show less

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  Aviation Regiment – M 159

  Feb 2001 - Oct 2002

  Platoon Sergeant

  Provided supervision/technical guidance to personnel performing aircraft and subsystem maintenanceEvaluated technical training, maintenance operations and complianceDrove aircraft technical inspections and facilitated flight testing, aircraft configuration and use of Army Oil Analysis ProgramMaintained supply budgets and personnel disciplineExpertise in diagnosis/mitigation of aircraft subsystem malfunctionsTroubleshot/repaired aircraft systems and prepared aircraft for inspectionsEnsured availability of special tools and aircraft ground support equipment Show less

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  Combat Aviation Brigade – A 3-82

  Apr 2002 - Oct 2006

  Operations and Training Sergeant / Unit Armorer / Substance Abuse Prevention Coordinator

  Oversaw company training programs and instructorsUpgraded training materials, methods and resultsEnsured senior leadership knowledge through weekly briefingsInitiated training programs utilizing Systems Approach to TrainingOversaw Arms room containing M9 pistols, M16A2 rifles, M4 carbines, M203 grenade launchers, M60D machine guns, M240B machine guns, M249 machine guns, AN/PVS-2 NVGs, ANVIS-6 NVGs and over 250 line items of small arms repair partsDelivered maintenance, technical guidance, troubleshooting and malfunction repairsSpearheaded small arms training program for all assigned weapons Served with unit drug testing program including drug and alcohol abuse SOPsDrove timely/accurate implementation of Information System Security ProgramManaged system security plan in accordance with DoD security policies/proceduresTracked required personnel security clearances and authorizations Show less

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  Combat Aviation Brigade Rear Detachment

  Oct 2006 - Apr 2008

  Human Resources Supervisor

  Directed battalion personnel functionsCounseled command on personnel strength/readiness levelsExecuted report reviews/analyses including enlisted personnel duty assignmentsTracked system performance and communicated with higher command levels as neededImplemented improved SOPs, spearheaded OJT training programs and authored personnel, accounting and strength management reports Utilized MARKS to maintain documentation, files, personnel evaluations and individual transfer/reassignment requestsAdministered classification/re-classification actionsEnsured accuracy of officer and enlisted personnel recordsOversaw transfers, separations and retirements, and officer, warrant officer and flight training application processingUtilized E-MILPO system Show less

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  US Army Cadet Command JROTC Directorate

  Jan 2009 - Jan 2011

  Training Technician

  Responsible for policy development and advised command elementsSteered program improvements, evaluated applications and administered contracts for JROTC/NDCC programsFacilitated contact with 1,688 high school principals/superintendents concerning contractual requirements/responsibilities; initiated relationships with educators and school officials on a national basisOversaw resource allocations for OMA/MPA budgets exceeding $89MEnsured JROTC compliance with all applicable laws/regulations Carried out multiple technical decisions, commitments and recommendations governing JROTC/NDCC programInitiated upgraded procedures improving operations in excess of $3M annuallyDelivered technical support to seven Brigades, three overseas commands, 36 support installations and several sub-installations/activities throughout CONUS/OCONUS, encompassing 1,688 JROTC battalions, 4,000 instructors, and 302,451 cadetsSupported Cadet Command activities, HQDA, other MACOMS, Air Force, Navy and Marine Corps counterpartsPioneered upgraded policies/procedures to meet asymmetrical and challenging goals Show less

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  US Army Accessions Command G-4/8

  Jan 2011 - Sept 2011

  Administrative Support Assistant

  Served as sole representative for information Defense Civilian Payroll System (DCPS), Contractor Verification System (CVS), Defense Travel System (DTS), and Defense Civilian Personnel Data System (DCPDS) (MODERN) for the G4/8Oversaw Civilian Awards Program and coordinated civilian personnel activitiesDelivered technical support to Deputy, Chief of StaffSME concerning civilian pay, benefits and Thrift Savings PlanUtilized DCPDS to monitor SF52, obtaining information from CPOL and administrative files/regulationsAdministered award packet activities and served as point-of-contact to CPAC/CPOCEnhanced business practices and procedures, utilized expertise in DCS for scheduling, appointments and meetingsResponsible for temporary assigned duty accommodationsManaged supply accountability program accepted by Deputy Chief of Staff. Show less

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  U.S. Army Cadet Command

  Sept 2011 - Jan 2014

  Human Resources Assistant

  Resolved technical work assignment issuesAdvised on ROTC accession programFormulated policy and spearheaded solution implementationManaged new officer accessions until assignment to the Reserve Components or entrance on active dutyManaged assembly of accessions packets, assignments to OBC, LDAC/LTC, or Gold Bar Recruiter (GBR) duty; coordinated with HRC for follow-on assignment; initiated orders as required to access an officer into the Active or Reserve ComponentTechnical Advisor to DCS, G1, Chief, Accessions and Security Division, Brigade Commanders, Professors of Military Science (PMSs) and staffServed as Lead HR Specialist and Team LeaderUpdated program operations per DoD/Department of the Army directivesCoordinated instructional changes through communication with public professors and subordinated brigade commandsTracked cadet progress/records, commissioning reports and criteria revisionsAnalyzed student performance on Commissioning, Officer Training Program (OTP), Basic Officer Leadership Course (BOLC), Officers Basic Course (OBC), and BranchesSpearheaded development of OTP, BOLC and OBC comparative studies Managed educational delay process; became expert in Cadet Command Information Management System (CCIMS) and ATRRSCoordinated Inspector visits/operationsAdministered Standard Operating Procedures (SOPs) throughout commandOversaw Armor Branch OBC quotas, scheduled officers for classes and selected officers for special dutyDeveloped responses on Gold Bar Recruiter Program and BOLC/OBC schedulingUtilized SharePoint program to monitor computer usage, perform analysis, develop sites and oversee accounts Show less

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  U.S. Department of Veterans Affairs

  Jan 2014 - Oct 2016

  Veterans Service Representative

  Assumed temporary duties as Program Analyst for Service Center ManagerReviewed Congressional, White House and Executive Branch special inquiries for proper dispositionPerformed liaison activity with Congressional aides, Office of the Director, Service Center Manager, team coaches, team members, and other division chiefs of the ROFacilitated Congressional staff and new employee training and analyzed correspondence/requestsBalanced benefit requests of client advocates with RO resources and worked with involved parties to achieve accurate and timely responsesInterfaced with divisions of Regional Office, Vocational Rehabilitation & Employment, Veterans Service Center, Louisville Fiduciary Hub and Support Services Primary contact for Veterans/representatives for compensation or pension claimsExplained full range of benefits/program, developed required evidence and authored correspondence to Congressional members and special interest groupsServed as Veteran advocate Show less

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  Department of Veterans Affairs

  Oct 2016 - Jun 2019

  Provided public with benefit/entitlement program criteriaFacilitated interviews, identified issues and gathered data critical to generating Veteran notification lettersPrimary contact to Veteran and/or representative in compensation/pension claim adjudicationSubject matter expert (SME) in VA benefits and related programsDetermined required evidence to reach rating decisions; evaluated data covering examinations/re-examinations/medical opinions determining status of injuries/diseasesDeveloped correspondence to Congressional members and special interest groupsInterfaced with private attorneys in case adjudicationsUtilized IT systems to achieve high levels of quality and alacrityServed as Veteran/beneficiary advocate in interaction with VA and related organizations.Coordinated meetings between individuals and Regional Offices (ROs) to obtain information about VA benefitsResponded to Veterans Assistance Inquiries (VAIs) while coordinating submissions through Inquiry Routing and Information System (IRIS) Show less Reviewed Congressional/Federal inquiries to determine dispositionActed as point-of-contact/liaison for White House, Secretary of VA, VACO and Congressional inquiries concerning status of claimsCase evaluator with Congressional aides, the Office of the Director, Service Center Manager, team coaches, team members, and other division chiefs of the ROFacilitated briefings/training for Congressional staff concerning VA benefits; evaluated correspondence/information requests including prepared responsesSpearheaded issue trend analysis with corresponding improvement recommendationsBalanced Congressional requests vis-à-vis RO; achieved timeliness/accuracy in response formulations according to established case rankingActed as liaison for all divisions of the Regional Office, Vocational Rehabilitation & Employment, Veterans Service Center, Louisville Fiduciary Hub and Support ServicesResponsible as Deputy Records Management Officer for Camp Lejeune Contaminated Water team; oversaw document control programAchieved work quality, avoided record loss/inconsistencies and ensured compliance with Privacy Act, HIPAA and VA RegulationsDesignated as Public Contact Team Assistant for critical backfill dutiesAssumed duty with RO Outreach Program at VAMC Louisville Show less

  • Veterans Service Representative / Public Contact Outreach Specialist

    Nov 2017 - Jun 2019

  • Program Analyst

    Oct 2016 - Nov 2017
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  Jacksonville Port Authority (JAXPORT)

  Jul 2022 - Nov 2022

  Public Safety Communications Technician
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  US Army ROTC 4th Brigade, Campbell Battalion

  Oct 2023 - now

  Program Assistant (Military)