Marcus Tan

Marcus Tan

Customer Service Officer

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  • Timeline

  • About me

    Quality Control Engineer at Advanced Material Engineering

  • Education

    • Nanyang Technological University Singapore

      2007 - 2011
      Mechanical Engineering Biomedical Engineering

      Activities and Societies: NTU Volleyball Team Captain of the NTU Volleyball team for 2 years from 2008-2009.Represented the team at SUniG, IVP and Opens competitions.

  • Experience

    • Singapore Telecommunication Pte. Ltd.

      Dec 2006 - Jun 2007
      Customer Service Officer

      Worked in the first Mio department handling sales enquiry. Assisted manager on callbacks to complaint customers.

    • NTU Volleyball Team

      Jul 2007 - Feb 2011
      Captain

      Captain for two years from 2007/2008 to 2008/2009.Represented NTU in SUniG, IVP and Open competitions.Achieved Champions in SUniG and IVP competitions in 2010/2011 and 2nd runners up in Singapore Opens in 2010.

    • GlaxoSmithKline

      Jul 2009 - Dec 2009
      Engineering Intern

      Assisted the mechanical engineer in creating a framework for the maintenance of pumps on plant site. Used the SAP software to help me in viewing the equipment data and maintenance plan. Created the maintenance plan for the V-belts of the scrubber fans.Assisted the lead engineer in creating posters of safety for the workshop machines.

    • ST Engineering

      Aug 2011 - now

      - Monitor incoming and in-process product acceptance rate.- Review and verify inspection records against inspection criteria.- Liase with procurement and supplier quality on quality issues for supplied parts.- Liase with third party agency for testing of materials.- Plan and conduct acceptance with customers.- Review and update Operating Work Instructions of key equipment.- Perform key SAP transactions for QA.- Lead a group of QC technicians to support projects.- Trained in UT and MPI to assist on NDT inspection of product.- Handle internal and external audits relating to QC processes. Show less

      • Quality Control Engineer

        Jul 2017 - now
      • Vendor Quality Engineer

        Aug 2011 - Jun 2017
  • Licenses & Certifications

    • ASNT NDT Level II Certification - Ultrasonic Testing

      Altair Engineering Inspections
    • ASNT NDT Level IICertification - Magnetic Particle Testing

      Altair Engineering Inspections
    • Certified Quality Engineer (CQE)

      SINGAPORE QUALITY INSTITUTE