Kourtney Murphy

Experience

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  Crunch Fitness

  Dec 2013 - Dec 2016

  Front Desk Associate

  •Managed class and equipment reservations through various channels, providing exceptional customer service•Updated customer accounts with add-on charges, ensuring accurate billing and membership upgrades•Delivered excellent customer experience by greeting visitors, answering inquiries, and providing assistance

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  24 Hour Fitness

  Dec 2016 - Jan 2018

  Sales Advisor

  •Consistently exceeded sales targets by selling memberships ranging from $100 to $1000•Built strong customer relationships by staying updated on sales techniques and product knowledge•Proactively contacted prospects to generate new business and expand customer base

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  Sohonet

  Jan 2018 - Sept 2023

  Office Manager

  •Spearhead strategic planning initiatives, optimizing office operations and improving overall efficiency•Lead contract negotiations with vendors, securing favorable terms and ensuring cost-effectiveness•Oversee day-to-day office administration, including scheduling, meetings, and supply management•Track and manage expenses, generating accurate reports and maintaining financial records•Utilize strong project management skills to execute projects and meet deadlines effectively•Collaborate with property management to address facility-related issues and ensure smooth operations•Organize corporate events, from planning to execution, ensuring successful outcomes Show less

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  FRAME

  Sept 2023 - Oct 2023

  Front of House Manager

  • Responsible for managing the calendar, answering phones, andfilling out paperwork• Ensure that the office is clean and well-maintained, overseerepairs• Manage the office manager budget, including expenses forsupplies, equipment, and utilities• Spoke with employees, clients, and vendors via in-person oremail• Managing the remodel of the front of house

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  Trader Joe's

  Dec 2023 - now

  Crew Member

  •Staying informed about all of Trader Joe’s products•Managed transactions with accuracy and ensuring a smooth check out experience •Collaborated with team members to achieve store goals and run the store efficiently on a day-to-day basis•Effectively stocked shelves, maintained product freshness and created displays•Assisted customers with inquiries •Wrote and processed orders for the “New Item Section”•Obtained a food handlers license and provided samples to patrons of the store Show less