
Rayann Livingstone
Benefits Administrator

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About me
Group Service Representative at Sun Life Financial
Education

Business Career College Corp.
-Group Insurance Symposium Group BenefitsGroup Travel Insurance Technology in Claims Submission Value of Private Health Clinics Emerging Trends in Health Care Understanding Group Benefits Building Your Brand The Link Between Payroll & Benefits Tax Implications for Business Owners Dealing with the H.R. Professional Legal Issues Power of Networking Expert Panel – Issues in Group Insurance

International Foundation of Employee Benefit Plans
2017 - 2017Canadian Health and Wellness Innovations Conference•The Link Between Disability and Wellness•What’s up With Our Guts? The Surprising Impact of Gut Health on the Canadian Population•Human Factors in Ergonomics—Preparing Better for Physical Stresses on and off the Job•Gamification—Using Technology to Engage Your Membership•Building a Psychologically Healthy Workplace—Leading the Way in London, Ontario •Understanding Opioid Painkillers—A Public Health Crisis•Marijuana—Impact on the Workplace•It Is in Our Genes— How… Show more •The Link Between Disability and Wellness•What’s up With Our Guts? The Surprising Impact of Gut Health on the Canadian Population•Human Factors in Ergonomics—Preparing Better for Physical Stresses on and off the Job•Gamification—Using Technology to Engage Your Membership•Building a Psychologically Healthy Workplace—Leading the Way in London, Ontario •Understanding Opioid Painkillers—A Public Health Crisis•Marijuana—Impact on the Workplace•It Is in Our Genes— How Precision Prescribing Can Improve Health and Save Money•Anxiety and Depression— Supportive Workplace Strategies•The Invisible Burden of Elder Care in the Workplace•Unlocking Happiness at Work Show less

Mental Health First Aide Canada (CPHR)
2017 - 2017Mental Health First Aid is the assistance to provide a person developing or experiencing a mental health crisis.Developed Skills such as:- How to recognize the signs an symptoms of mental health problems-Crisis and first aid skills for substance overdose, suicidal behavior, panic attacks, acute stress reactions and psychotic episodes- Overcoming stigma and discrimination

International Foundation of Employee Benefits
2015 - 2015Canadian Health and Wellness Innocations Conference•New Lines of Engagement: The Four Myths of Wellness•The Mechanics of Diabetes: Lessons From the Body Shop•Benefit Philosophy: Including Wellness Initiatives in Your Strategic Planning•NeuroCAM: An Emerging Field in Neuroscience Research and Therapy•The Seven Spokes of Wellness: Creating a Comprehensive Wellness Plan•Taking Action on Mental Illness•Exercise for Cancer Prevention and Cancer Survivorship•Optimizing Health With Nutrition•Successful Health and… Show more •New Lines of Engagement: The Four Myths of Wellness•The Mechanics of Diabetes: Lessons From the Body Shop•Benefit Philosophy: Including Wellness Initiatives in Your Strategic Planning•NeuroCAM: An Emerging Field in Neuroscience Research and Therapy•The Seven Spokes of Wellness: Creating a Comprehensive Wellness Plan•Taking Action on Mental Illness•Exercise for Cancer Prevention and Cancer Survivorship•Optimizing Health With Nutrition•Successful Health and Wellness Initiatives: Case Study•Retirement Security: Planning for Wellness•Pandemic Planning Show less

Rehabilitation Return to Work Partnership
2014 - 2014Return to Work Conference: Evolving Solutions in Disability Management (March 24, 2014)

International Foundation of Employee Benefit Plans (CEBS)
2013 - 2013Certificate in Canadian Benefit Plans Benefit Plans•Comparison of Canadian and United States Benefits •Overview of Canadian Business Environment •Primer on Group Health/Dental •Canadian Drug Benefit Practices •Employment Law Primer •Human Rights Environment in Canada in 2013 •Canadian Pension Basics •Prudent Investment Practices •Top Ten Things Americans Ask About Canadian Pensions •Integrated Disability Management •International Transfers •What You Need to Know About the Wage Market in Canada… Show more •Comparison of Canadian and United States Benefits •Overview of Canadian Business Environment •Primer on Group Health/Dental •Canadian Drug Benefit Practices •Employment Law Primer •Human Rights Environment in Canada in 2013 •Canadian Pension Basics •Prudent Investment Practices •Top Ten Things Americans Ask About Canadian Pensions •Integrated Disability Management •International Transfers •What You Need to Know About the Wage Market in Canada •Case Study Show less

International Foundation of Employee Benefit Plans (CEBS)
2013 - 2013Group Benefits Funding and Pricing Benefit PlansGroup Benefits Funding and Pricing begins by defining funding and describing the traditional funding methods used for most group benefit plans, factors that impact a plan sponsor’s decision about the funding method chosen and the basic methods of pricing group insurance. An overview of factors insurers consider in the renewal rating process is provided. Funding Group Benefits - Pooled Methods Funding Group Benefits - Experience-Rated Methods Funding Group Benefits - Self-Insured… Show more Group Benefits Funding and Pricing begins by defining funding and describing the traditional funding methods used for most group benefit plans, factors that impact a plan sponsor’s decision about the funding method chosen and the basic methods of pricing group insurance. An overview of factors insurers consider in the renewal rating process is provided. Funding Group Benefits - Pooled Methods Funding Group Benefits - Experience-Rated Methods Funding Group Benefits - Self-Insured Methods Pricing Group Insurance Plans Show less

Rehabilitation Return to Work Partnership
2013 - 2013Return to Work Conference: The Silent Barriers (April 17, 2013)

Rehabilitation Return to Work Partnership
2012 - 2012Return to Work Conference: Delving Deeper (April 16, 2012)
Experience

The Boyd Group Inc.
Jan 2000 - Jan 2005Benefits Administrator• Oversaw Payroll and Benefits Administration for 1300 employees, 54 locations across Canada and the US.• Managed 4 Payroll Employees• Dealt with Canadian, US and Globalize Insurance Carriers

Investors Group
Jan 2005 - Jan 2010Disability Administrator• Primarily handling Disability Benefits for 1500 employees, 1300 Assistants, 4700 Consultants across Canada• Payroll Administrator for Dublin, Ireland location (Back up Payroll Administrator for 1500 employees)• Group Benefits Insurance Administration • Member of the Work Place Health and Safety Committee & Member of the United Way committeeDisability Management:Manage short term and long term disability claims in conjunction with Great-West Life; Responsible for reintegrating employees back into the workplace successfully;Accountable to all levels of management with respect to disability management and maintaining budget analysis;Management of Wellness Initiatives, create and implement new programs (where funding is permitted);Prepared and implemented employee communications for services covered under Employee Assistance Program Show less

Jeld-Wen
Mar 2010 - Aug 2011Benefits Administrator• Benefits Admin/Disability Management for 1500 employees, across CanadaDisability Management:Manage short term and long term disability claims in conjunction with Sun Life;Responsible for reintegrating employees back into the workplace successfully;Accountable to all levels of management with respect to disability management and maintaining budget analysis; Group Insurance:Administered Group Insurance Plans for employees residing in Canada included new hires, terminations, division transfers, etc.; Actively involved in plan designs, re-enrollments and plan/text changes with management team and insurance carrier(s); Responsible for employee issues with plan(s); Responsible for set up of employee Group Benefit elections in payroll system; administered all payroll deductions. Show less

Cargill
Jun 2014 - Dec 2017• Primarily Benefits for 8200 employees, across Canada (21 benefit programs, 8 union groups)• Benefit plan design, setting yearly annual rates for all benefits plan (ASO)• Vendor Management• Contributor to strategic planning• Provide advice and guidance during union negotiations• Develop an awareness of the insurance vendor marketplace, plan designs, health care cost factors, and the renewal process for health and group benefit programs.• Collect, analyze and interpret health care claims and utilization data from vendors/carriers for reporting to the client, including cost projections and evaluation of vendor renewals.• Model employee benefits contributions to meet employer objectives• Help write and structure employee & company communications, including proposals, reports, spreadsheets and presentations• Resolving service or claim issues with vendors/carriers.• Provides management planning and control information by collecting, analyzing, and summarizing employee benefit data and trends.• Maintains employee confidence by keeping benefit information confidential• A liaison between benefit providers and employee.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Show less
Senior Benefits Anaylst
Aug 2011 - Dec 2017Interim Benefits Manager
Jun 2014 - Dec 2014

HUB International STRATA Benefits Consulting
Jan 2018 - Sept 2018Senior Client Service Specialist
Sun Life Financial
Sept 2018 - nowCustomer Service Specialist
Licenses & Certifications

Certificate in Canadian Benefit Plans
Honors & Awards
- Awarded to Rayann LivingstoneiStar Award Sun Life May 2023 Service Award for SunSolutions/National Accounts Western Regional
Volunteer Experience
Assistant Coach
Issued by Community Based
Associated with Rayann LivingstoneGuide Leader of Unit 131
Issued by Girl Guides of Canada on Sept 2017
Associated with Rayann Livingstone
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