Paul Birch

Experience

• 

  Cooperative Food Sales Inc

  Sept 2008 - Sept 2013

  Team Leader
• 

  Sainsbury's

  Sept 2013 - Mar 2014

  Customer Service Advisor
• 

  Lightcliffe Seat - Clare James Ltd

  Mar 2014 - Oct 2014

  Sales Executive

  Ability to build rapport with customers and qualify their requirementsResilienceCommitment to hitting targetsTeam playerStrong negotiation skillsAbility to consolidate the sale and walk the customer through every stage of the dealEffective time managementAbility to plan and organise your own daily selling activity to secure new businessA good head for figures and understanding of personal finance issuesStrong customer service skillsGood eye for detailA confident individual who is comfortable communicating to a diverse customer base Show less

• 

  Santander UK plc

  Oct 2014 - Apr 2016

  Personal Banker

  As a Personal Banker I have excellent listening and communication skills, a high level of motivation and previous experience of: -Building and developing long lasting relationships with customersDelivering outstanding customer experiences to grow customer loyaltyTeam- working to deliver common goalsIn addition, I have worked in a regulated environment; have a high level of numeracy skills, attention to detail and excellent computer literacy.

• 

  Santander UK

  Apr 2016 - now

  As a Local Business Manager I work actively at the heart of the local business community. I focus on building new relationships by ensuring my customers benefit from a wealth of experience and knowledge. My goal is quite simply to offer something our competitors don't by creating strong long last relationships with new and existing customers. I believe the quality of these relationship with new and existing customers, combined with Santander's exceptional range of products and propositions, I will help secure Santander's reputation as the 'bank of choice' for UK SMEs.As a Local Business Manager I am an active part of the local business community as well as a keen networker within my own branch. Show less

  • Community Branch Manager

    Feb 2020 - now

  • Business Relationship Manager

    Jul 2017 - Feb 2020

  • Local Business Manager

    Apr 2016 - Feb 2020