Paul Birch

Paul Birch

Team Leader

Followers of Paul Birch623 followers
location of Paul BirchChester, England, United Kingdom

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  • About me

    Community Branch Manager at Santander UK

  • Education

    • Emrys ap Iwan

      2003 - 2011

      Activities and Societies: Rugby Team, Sports Science, Music

  • Experience

    • Cooperative Food Sales Inc

      Sept 2008 - Sept 2013
      Team Leader
    • Sainsbury's

      Sept 2013 - Mar 2014
      Customer Service Advisor
    • Lightcliffe Seat - Clare James Ltd

      Mar 2014 - Oct 2014
      Sales Executive

      Ability to build rapport with customers and qualify their requirementsResilienceCommitment to hitting targetsTeam playerStrong negotiation skillsAbility to consolidate the sale and walk the customer through every stage of the dealEffective time managementAbility to plan and organise your own daily selling activity to secure new businessA good head for figures and understanding of personal finance issuesStrong customer service skillsGood eye for detailA confident individual who is comfortable communicating to a diverse customer base Show less

    • Santander UK plc

      Oct 2014 - Apr 2016
      Personal Banker

      As a Personal Banker I have excellent listening and communication skills, a high level of motivation and previous experience of: -Building and developing long lasting relationships with customersDelivering outstanding customer experiences to grow customer loyaltyTeam- working to deliver common goalsIn addition, I have worked in a regulated environment; have a high level of numeracy skills, attention to detail and excellent computer literacy.

    • Santander UK

      Apr 2016 - now

      As a Local Business Manager I work actively at the heart of the local business community. I focus on building new relationships by ensuring my customers benefit from a wealth of experience and knowledge. My goal is quite simply to offer something our competitors don't by creating strong long last relationships with new and existing customers. I believe the quality of these relationship with new and existing customers, combined with Santander's exceptional range of products and propositions, I will help secure Santander's reputation as the 'bank of choice' for UK SMEs.As a Local Business Manager I am an active part of the local business community as well as a keen networker within my own branch. Show less

      • Community Branch Manager

        Feb 2020 - now
      • Business Relationship Manager

        Jul 2017 - Feb 2020
      • Local Business Manager

        Apr 2016 - Feb 2020
  • Licenses & Certifications