Ajay Kumar Thirupathy

Voice Support Officer

1000 followers

Bengaluru, Karnataka, India

Connect with Ajay Kumar Thirupathy to Send Message

Connect

Connect with Ajay Kumar Thirupathy to Send Message

Connect

Timeline
About me
Senior Support Manager-EMEA| Escalations Management| Customer Experience Advocate
Education
- Princeton College Of Engg & Technology
  2002 - 2006
  B.Tech Electronics & Communication
- Samaritans High School
  1990 - 2000
Experience
- Knoah Solutions Pvt Ltd
  Dec 2005 - Dec 2006
  Voice Support Officer
- HCI Solutions
  Dec 2006 - Jul 2007
  Technical Support Executive
- Tauraweb Technologies
  Aug 2007 - Jun 2008
  Technical Support Engineer
- XLNTIdea Printing & Robotics Pvt Ltd
  Jul 2008 - Dec 2009
  Senior Support Engineer
- CA Technologies
  Dec 2009 - Aug 2014
  - Senior Support Engineer
    Jun 2013 - Aug 2014
  - Support Engineer
    Dec 2009 - May 2013
- Arcserve
  Aug 2014 - now
  - Senior Manager, Support Escalations
    Jun 2022 - now
  - Senior Principal Support Engineer
    Aug 2020 - Dec 2022
  - Principal Support Engineer
    Aug 2016 - Aug 2020
  - Sr Support Engineer
    Aug 2014 - Aug 2016
Licenses & Certifications
- Microsoft® Certified Technology Specialist(Windows Server 2008 Network Infrastructure, Configuration)
  Microsoft
- Management Essentials
  ISB Online
  Apr 2025
  View certificate
- ITIL® Foundation Certificate in IT Service Management (ITILF)
  EXIN
- Microsoft® Certified IT Professional(Server Administrator on Windows Server 2008)
  Microsoft
- Learning Windows Subsystem for Linux
  LinkedIn
  Sept 2021
  View certificate
- Microsoft® Certified Solutions Associate(Windows Server 2008)
  Microsoft
- Microsoft® Certified Technology Specialist(Windows Server 2008 Active Directory, Configuration)
  Microsoft
- Microsoft Office 365: Administration
  LinkedIn
  Aug 2020
  View certificate
- Azure Active Directory: Basics
  LinkedIn
  Dec 2019
  View certificate