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Nikhil Mahapatra

Nikhil Mahapatra

Customer Support Associate

Followers of Nikhil Mahapatra641 followers
location of Nikhil MahapatraMumbai, Maharashtra, India

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  • Timeline

  • About me

    --HR Associate @Choira MusicTech | Motivate | Cultivate | Activate | Nurturing talent, where success is innate. "And miles to go before I sleep, And miles to go before I sleep."

  • Education

    • Smt Durga Devi Sharma Charitable Trusts Chandrabhan Sharma College of Arts Commerce & Science At Powai Vihar Mumbai 400 076

      2021 - 2023
      BMS Human Resources Management/Personnel Administration, General

      Activities and Societies: BMS graduate with a punch both in the ring and online! 🥊 | Former college boxer 🥇 | Digital Head at Chanakyaniti

    • Pawar Public School - India

      2015 - 2016
      10th Standard Science

    • SHRI GPM DEGREE COLLEGE, MAHATAMA GANDHI ROAD

      2019 - 2021
      HSC Science

    • Dublin Business School

      2024 - 2025
      Master's degree Management practice

  • Experience

    • Tech Mahindra

      Apr 2021 - Dec 2021
      Customer Support Associate

      Dedicated Customer Support Professional with a proven track record at Tech Mahindra, specializing in Zee 5 processes. Excelled in resolving subscription and viewing issues through live emails, demonstrating strong problem-solving skills. Recognized for outstanding performance, transitioned to managing live chats, consistently achieving the highest customer satisfaction scores for four consecutive months. Proactive and results-driven, I thrive in dynamic environments, ensuring exceptional customer experiences. Show less

    • Tech Mahindra

      Aug 2022 - Nov 2022
      Customer Relations Advisor

    • Choira

      Jan 2023 - Aug 2024
      Human Resources Associate

      Experienced Human Resource Associate at Choira, a dynamic startup. Proficient in policy creation, recruitment, onboarding, and all facets of HR operations. Adept at content creation for recruitment using Photoshop and Canva. Collaborative team player contributing ideas and updates, reviewing technical assessments, and embracing a versatile skill set. Additionally, gained insights into web designing and social media marketing. Demonstrated versatility by providing support in sales initiatives. Passionate about driving organizational success through strategic HR practices. #HRProfessional #Recruitment #StartupCulture #Collaboration #Versatility Show less

    • Mood Indigo IIT Bombay

      Dec 2023 - Jan 2024
      Indigo Squad Member at Mood Indigo, IIT Bombay

    • SWORDS SECURITY SERVICES LIMITED

      Apr 2024 - now
      Steward ( Crowd Safety)

  • Licenses & Certifications

    • Master Course in Human Resources 2.0

      Udemy
      Jan 2023

    • Effective Human Resource Management: Optimizing HR Practices

      LinCademy
      Feb 2024

    • HR Leadership Program - Coaching and Mentoring Techniques

      EDUCBA
      Feb 2024