Kayla Wiles

Experience

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  Food Lion

  Mar 2011 - Oct 2015

  Bookkeeper/Front End Sales Assistant

  Responsible for cashiers and tracking/depositing money

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  Child Advocacy Center

  Jan 2016 - Apr 2016

  Internship

  Filing/handling paperwork, watching forensic interviews, attending court hearings

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  Corley Plumbing Air Electric

  Jul 2016 - Feb 2023

  Office Operations Manager

  Lead customer service representatives, dispatchers, and trade/retail administrators.Monitor staff performance to ensure that daily revenue and sold-hour goals are met.Show employees how their individual contributions matter to the company’s success.Communicate clearly, show recognition and build rapport with employees.Conduct daily huddles, team meetings and 1:1’s.Conduct meetings with key managers to increase productivity levels.Promote company culture by living out agreed upon values, specifically ethics and integrity.Ensure the smooth running of an office on a day-to-day basis and manage a team of administrative or support staff.Track payments, light bookkeeping, track tech schedules/timesheets.Generate operational/financial reports developing company plans on how to achieve budgets, revenues, and goals. Show less

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  1-Tom-Plumber Greenville

  Jun 2023 - now

  General Manager