Samson Tadesse

Experience

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  Commercial Bank of Ethiopia

  Oct 1999 - Feb 2007

   Balance cash payment and receiving Serve customer with their satisfaction level Always maintain normal petty cash balance on hand Other related activities  Dual control of cash with that of customer service manager Maintain normal cash balance Supervise tellers Maintain cash limit of the branch Other related activities  Balance cash payment and receiving Serve customer with their satisfaction level Always maintain normal petty cash balance on hand and Other related activities  Serving customers at front office Opening of account Work at different operational activities at back office Attend in customer identification and verification process

  • Teller

    Dec 2006 - Feb 2007

  • Acting Supervisor - Cash

    Nov 2006 - Dec 2006

  • Bank Teller

    May 2005 - Nov 2006

  • Junior Bank Clerk

    Oct 1999 - May 2005
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  Commercial Bank of Ethiopia

  Feb 2010 - Jan 2013

  The following are some of my key responsibilities when I was working as Customer Service Manager at Commercial Bank of Ethiopia, Megenagna Branch ;Dual control cash with that of chief cashier,Control attendance and leave schedule of the staff,Staff Supervision,Control operation activities of the branch,Ensuring Service delivery time as proposed to the branch,as well as other related activities  Dual control cash with that of chief cashier Control attendance and leave schedule of the staff Staff Supervision Control operation activities of the branch Ensuring Service delivery time as proposed to the branch Other related activities  Follow up of discrepancies and report to the branch manager Daily balance saving account ,current account, subsidiary account and general ledger account Monthly report of the overall account status of the branch Assure whether the discrepancies are rectified timely  Dual control of cash with that of customer service manager Maintain normal cash balance Supervise tellers Maintain cash limit of the branch Other related activities

  • Customer Service Manager

    Jan 2012 - Jan 2013

  • Customer Service Manager

    Aug 2010 - Jan 2012

  • Senior Branch Controller

    Jul 2010 - Aug 2010

  • Senior Customer Service Officer-Cash

    Feb 2010 - Jun 2010
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  Buna International Bank

  Jan 2013 - Dec 2013

  Customer Relations Manager

  Below were my responsibilities while I was Customer relation manager at Buna International Bank at Bole Medhanealem Branch;Dual control cash with that of chief cashier,Control attendance and leave schedule of the staff,Staff Supervision,Control operation activities of the branch,Ensuring Service delivery time as proposed to the branch,as well as other related activities

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  Abay Bank Share Company

  Jan 2014 - Aug 2014

  Branch Manager

  The following are some of my responsibilities when I was Bank manager at Abay Bank s.co. Gerji branch;Control overall Financial Activity of the Branch,Undertake marketing activities ,Staff Supervision,Preparation and presentation of Annual and Periodic Plan and Budgets,Ensuring Service delivery, Customer Satisfaction and qualityas well as other related activities