Osama Khalid

Experience

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  HOT N DRY INC

  Jun 2015 - Nov 2015

  Head Cashier
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  SCHOOL ACCOUNTING & FINANCE SERVICES LIMITED

  Jan 2016 - Mar 2016

  Accountant
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  QMobile

  Apr 2016 - Jul 2017

  Sales exective
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  Habib Bank Limited

  Jul 2017 - Nov 2018

  Customer Service Representative
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  J. Junaid Jamshed Private Limited

  Jan 2019 - Sept 2021

  E-commerce executive
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  Emirates

  Sept 2021 - Dec 2021

  Supply team
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  Appollo Houseware

  Jan 2022 - Apr 2023

  Ecommerce Manager

  1)Planned the overall e-Commerce budget for the year of ''2022'' (Calendar Year).2)Revamping the entire e-Com department structure which includes resources allocation & building a new team3)Shifting web platform from Word press to Shopify to reduce the current cost and lessen the dependability on agencies.4)Devising long term digital and social media marketing strategies to engage the new customers and to retain the existing ones e.g. News Letters, Push notifications, Alert SMS, Discount Campaigns for online only (Happy weekends or hours) etc.5)Established new functional structure in supply chain to decrease the order delivery time.6)Leading E-commerce team to manage day to day operation which includes content creation, Add placement, AB testing of running adds, handling customer complaints, managing inventory by analyzing what sells the most and what can be done to boost the slow movers.7)Initiated What's-app marketing to convert the random leads into loyal ones.8)Understanding the buyers influencers & purchasing criteria for customer data base.9)Handling shoots for both conventional and digital purposes.10)Collaborating with marketing & creative team to adept the new communication methods. Show less

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  Elixir Marketing & Distribution PVT LTD

  Mar 2023 - Sept 2023

  Head of Ecommerce

  1)Planned the overall e-Commerce budget for the year of ''2023'' (Calendar Year).2)Revamping the entire e-Com department structure which includes resources allocation & building a new team.3)Devising long term digital and social media marketing strategies to engage the new customers and to retain the existing ones e.g. News Letters, Push notifications, Alert SMS, Discount Campaigns for online only (Happy weekends or hours) etc.4)Established new functional structure in supply chain to decrease the order delivery time.5)Leading E-commerce team to manage day to day operation which includes content creation, Add placement, AB testing of running adds, handling customer complaints, managing inventory by analyzing what sells the most and what can be done to boost the slow movers.6)Initiated What's-app marketing to convert the random leads into loyal ones.7)Understanding the buyers influencers & purchasing criteria for customer data base.8)Handling shoots for both conventional and digital purposes.9)Collaborating with marketing & creative team to adept the new communication methods.10) Finalize the strategies of Social Media and SEO. Show less

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  Jazaa Global

  Oct 2023 - now

  Deputy Manager Ecommerce

  - Led cross-functional teams in website development projects, ensuring alignment with business goals and user experience best practices.- Developed comprehensive social media calendars encompassing content strategy, campaign launches, and engagement tactics across platforms.- Managed and optimized performance marketing channels including PPC (Pay-Per-Click), display advertising, email marketing, and affiliate programs.- Conducted in-depth analysis using Google Analytics to monitor key metrics, identify trends, and optimize conversion rates and user acquisition strategies.- Implemented advanced SEO techniques such as keyword research, on-page optimization, and backlink building to enhance organic search visibility.- Orchestrated SEM campaigns with a focus on ROI, continuously refining bidding strategies and ad placements to maximize conversions.- Oversaw P&L for e-commerce operations, meticulously tracking revenue, expenses, and profitability metrics to ensure financial targets were met.- Strategically managed Amazon stores under both FBA and FBM models, optimizing product listings, inventory management, and fulfillment processes.- Achieved an exceptional 123% year-over-year revenue growth across online portals by implementing effective marketing strategies and optimizing sales channels.- Personally executed performance marketing initiatives, achieving highest per day sales records, surpassing daily order and monthly sales targets consistently.- Maintained a high performance rate, achieving approximately 95% of set targets consistently throughout the reporting periods. Show less