Sheng Li

Sheng Li

Server/Steward

Followers of Sheng Li318 followers
location of Sheng LiToronto, Ontario, Canada

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  • Timeline

  • About me

    Technology Specialist | Incident Handling | Security Analysis

  • Education

    • Ryerson University

      2014 - 2018
      Bachelor of Commerce - BCom hospitality and tourism
    • Lighthouse Labs

      2022 - 2023
      Diploma of Education Cyber Security
  • Experience

    • Hot spicy spicy

      Jun 2012 - Sept 2012
      Server/Steward

      • Diligently washing 100s of dishes and other utilities that require extra care and effort to sustain to properly serve customers with clean and usable utilities.• Set tables for daily food service and utilising back and front of the house utilities of the restaurant to successfully execute food service.• Interacting with customers and requests through offering excellent and effective customer service to meet their needs.

    • Ryerson University

      Sept 2016 - Apr 2018
      Caterer and Ted’s Kitchen Assistant

      • Satisfying customer requests by serving them quality food from the Ryerson kitchen quickly and efficiently.• Providing assistance in catering events at Ryerson venues to provide guests with different facilities such as the reception, dinner and other service functions.• Able to use equipment such as coffee makers, steam pots, and hot trays, and POS systems to operate basic functions to effectively serve guests.• Make sure food is handled properly which includes using proper equipment and utensils to satisfy guests’ requests 7 days a week.• Always kept a positive and optimistic attitude towards the customer in order for them to feel welcome and content. Show less

    • Bento Sushi

      May 2017 - Feb 2023
      Service Chef

      • Preparing ingredients and making sure everything is ready to use in the poke station in a timely manner, so food service can run smoothly 7 days a week.• Providing customers with the best possible experience and educate them on what Poke offers to grow a strong customer base.• Able to utilize cutlery and prepare poke both in the front of the house and back, to better serve poke bowls to customers.• Keeping an optimistic attitude, which positively affects co-workers and allows the customer to feel welcome.• Training different employees to serve customers effectively and with an open heart.• Served 200 customers in the Poke service every week and provided them with excellent service to satisfy their needs. Show less

    • Lovejoy-Foods

      May 2021 - Sept 2022
      Sales And Marketing Intern

      In charge of finding new markets and solutions to make Lovejoy-Foods more profitable and efficient. Conducting research through understanding which suppliers or production line best suits the company's needs.

  • Licenses & Certifications

    • CHIA

      May 2018
    • Food Handlers Certification

      TrainCan, Inc.
      Feb 2015
    • Presentation Skills

      Government of Canada
      Apr 2023
    • Conflict: Building Collaboration at Work

      Government of Canada
      Apr 2023
    • IT and Cybersecurity Risk Management Essential Training

      LinkedIn
      Mar 2023
    • Critical Thinking

      Government of Canada
      May 2023
    • Excel Essential Training (Office 365)

      LinkedIn
      May 2020
      View certificate certificate
    • Breaking through Barriers & Speaking up at Work

      Government of Canada
      Apr 2023
    • Emotional Intelligence

      Government of Canada
      Apr 2023
    • Smart Serve

      Smart Serve Ontario
      Oct 2016