Gurkirat Sidhu

Experience

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  Aptech

  Jun 2013 - Jul 2013

  Summer Intern

  Desktop Applications in JAVA

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  CMC LTD

  Jun 2015 - Jul 2015

  Summer Intern

  Intern at CMCInvolved in various aspects of Web development with key focus on technologies like:HTMLCSSPHP and BootstrapSubsequently used these skills to build a catering website.

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  GyanDhan

  Jan 2017 - Oct 2018

  • Defined PRD for innovative tools and solutions, such as the Admit Predictor, Loan Eligibility tool, and Future Earnings Estimator, improving the efficiency of the student application process and aiding in financial aid decision-making.• Conducted workshops and engaged with hundreds of students to understand pain points and requirements, leading to the development of targeted solutions and improved user experience.• Collaborated with the COO and Data Science team to analyze data, identify trends, and provide data-driven insights for informed business decisions and strategic planning.• Led cross-functional teams to implement business process improvements, resulting in increased operational efficiency and cost savings.• Conducted market research and competitor analysis, identifying growth opportunities and providing strategic recommendations for product enhancements, leading to a 15% increase in user engagement.• Managed social media campaigns, increasing followers by 25% and engagement by 40% through targeted content creation and audience segmentation strategies. Show less

  • Business Operations Analyst

    Jul 2017 - Oct 2018

  • Intern

    Jan 2017 - Jun 2017
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  MindScroll LMS

  Dec 2018 - Jun 2019

  Sr. Business Analyst

  • Successfully implemented learning management systems (LMS) for multiple client organizations, resulting in improved employee training completion rates by 40% and a reduction in training costs by 25%.• Led the development of comprehensive product documentation, resulting in a 30% decrease in development time and improved collaboration between stakeholders and the development team.• Conducted thorough analysis of client needs and business processes, identifying process improvement and optimization opportunities.• Collaborated with cross-functional teams to ensure successful implementation of LMS that met client requirements, working closely with software developers, designers, and project managers.• Utilized data analysis tools and techniques to identify trends and patterns in user behaviour, making recommendations for improving user experience and engagement.• Managed client relationships and tracked key account metrics to ensure client satisfaction, identify opportunities for upselling, and provide insights for improvements to learning management systems and related services. Show less

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  A.S. Automobiles

  May 2019 - May 2022

  Data Analyst

  • Developed and implemented database strategies to support the company's automotive manufacturing and sales operations, including designing and optimizing database architecture, monitoring database performance and capacity, and ensuring data security and integrity.• Collaborated with cross-functional teams, including application developers, network administrators, and business analysts, to gather database requirements, ensure data consistency across systems, and support data integration and migration.• Developed and maintained database documentation, including data dictionaries, data flow diagrams, and entity-relationship diagrams, to facilitate database management and application development.• Provided technical support to end-users, including troubleshooting database-related issues, resolving data inconsistencies, and providing guidance on data access and manipulation.Conducted gap analysis and impact analysis on proposed solutions. Show less

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  University of Limerick

  Sept 2022 - Aug 2023

  My role as SSMO for the University of Limerick is to work hand in hand with the UL Marketing and Communications department to bring to life the UL student experience and curate content for the university's Instagram, Snapchat, Twitter, and Facebook feeds. As well as this, I promoted UL initiatives, such as the UL Open Days 2022 , Drill with the Emergency services , Garda and Coast Guards of Ireland, Limerick Global Festival 2023 across UL's various social media platforms. The Postgraduate Diploma in School Leadership (PDSL) / Dioplóma Gairmiúil i gCeannaireacht Scoile (DGCS) is designed to prepare aspiring leaders with the knowledge, skills, confidence and qualifications for senior school leadership positions.

  • Student Social Media Officer (SSMO)

    Oct 2022 - Aug 2023

  • PDSL Moderator

    Sept 2022 - Aug 2023
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  Dublin City University

  Aug 2023 - now

  Test Analyst