Nitesh Khukshal

Experience

• 

  EMDs - Formerly MDeverywhere

  Aug 2011 - Apr 2014

  Account Specialist

  Managed major denials and AR Reduction and improve CCR and Payment for all leading insurance like Medicare, Medicaid, BCBS, Aetna, UHC etc in USA.Account Receivable AR-Reduction and improve CCR and Payment. ANSI Codes, CPT, Modifiers, Bundled, Prior -Authorization, Referral #, Deductible, Co-pay, Coinsurance. Good analytic and management skills.

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  Premier Medical Associates

  Apr 2014 - now

  Team Manager

  Essential Duties & Responsibilities:Communicate with US counterpart and lead with Weekly calls with well pre-defined agenda.Focus on bottom performers and provide necessary Coaching & Feedback on daily basisHave good connect with the team and maintain effective analysis to ensure attrition can be avoided or backfill done proactively.Driving teams to achieve high level of quality & productivity standards.To work collaboratively with Internal / External stake holders on meeting client SLAs and process improvements.To create and executive Root cause analysis / Plan of action against each issue.Delivery of team target, service level components, quality & other indicators.Evaluate potential within the teams and provide effective coaching and feedback periodically.Operational Management: Managing the floor, adherence to schedule, compliance policies.Effectively monitoring calls within the teams and providing feedback. Recommendation of process development.Conduct Monthly Feedback session and Half-Yearly / Annual performance appraisal for the team.Provide weekly refresher session to the colleagues based on the recent feedbacksCompiling and sharing reports to management on teams performance.Communication and being a focal point of dissemination of information from Management to team and vice versa.Responsible for making decision on training requirement for team members and adjusting targets to suit the needs of the business. Show less