Experience

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  Sutherlands lumber

  Jan 2003 - Nov 2007

  Receiving manager/sales associate

  Sutherland Lumber CompanyDates of Employment: January, 2003 - November, 2007Location: Emporia, KS & Wichita, KSJob Title: Sales/Service Associate in Emporia/Receiving Manager in WichitaJob Accountabilities: •Providing customer service•Stocking/restocking•Inventory•Updating current stock in system•Ordering new product•Providing quotes for house bid package completions•Receiving all inbound shipments•Manage returns/damaged product and file claims Show less

• 

  C.h. robinson worldwide, inc.

  Dec 2007 - May 2017

  Account manager

  Account ManagerCH RobinsonDates of Employment: December, 2007 - May, 2017Location: Wichita, KSJob Title: Account ManagerJob Accountabilities: •Keep current customer base of 40 +customers pleased and gain more business from them by providing new modal solutions to them•Providing strategic solutions for their business model•Updating current bids/customer rates with current market rates•Conduct quarterly business reviews•Keep updated Strategic Account Plans for Key Accounts•Keep updated Personal Development Plan•Complete customer bids in timely manner•Assist with invoicing, claims, and other AR issues•Crosstrain on all customer accounts Show less

• 

  High touch technologies

  May 2017 - Sept 2022

  -Ensure client account management success-Provide clients with project quote requests-Maintain client satisfaction with service request-Diversify client needs to match our capabilities-Provide proactive updates to clients on current projects and service requests-Manage all client account renewals-Manage day to day client hardware, software, licensing, and telephony requests-Proactively reach out to all existing accounts and prospect for new accounts.-Work with my Customer Success Team to ensure client accounts are managed to clients expectations Show less *Inside Sales- Sales prospecting & research by reaching out to prospects via phone calls/emails and sending new qualified leads to Sales Manager and General Manager though research, cold calling, and past account activity*Assist/lead to Director and Sales Manager with corporate sales initiatives *Enter new sales into CRM & Work with purchasing for Sales Orders/Purchase Orders *AR/AP accounting functions-invoicing, invoice reconciliation, client payments*Managing expense reporting*Sending reports/invoices to corporate on weekly basis*Managing revenue reports*Managing fleet fuel program*Assist with dispatch of technicians and assist with receiving *Managing daily technician logs*Field office calls and assisting clients with issues via phone and through service emails*Ship product to clients*Proficient in Microsoft Excel and Word Show less

  • Customer Success Manager

    Apr 2022 - Sept 2022

  • vCIO Sales Support

    Dec 2021 - Apr 2022

  • Account Manager

    Jun 2020 - Dec 2021

  • Inside Sales & Accounting

    May 2017 - Jun 2020
• 

  United warehouse company

  Sept 2022 - now

  Account manager

  UWC Brokerage- 3PL, Logistics, Transportation, Freight Brokerage