Experience

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  Panda | advertising agency | b2b

  Jan 2015 - Jul 2015

  Advertising sales representative

  Provided local businesses with ATL or BTL ad offers (ads on the metro carriages, bus stops, billboards, various events management). - carried out the full sales cycle - cold calling, pitching meetings, contract negotiating, and signing- prepared the expenditure and organized industry events, team buildings- participated in tendershttps://www.facebook.com/pandaagencyminsk/

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  Retsolmedia | advertising agency | b2b

  Aug 2015 - Nov 2015

  Event manager

  Organized local industry events for tech giants representatives in Belarus (Lenovo, Microsoft, Huawei) - organizing the suitable location, event host, music bands, DJs, catering- publishing promo materials- supervising documentation - building up expenditurehttps://www.facebook.com/retsolmedia/

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  Labs publicity group

  Nov 2015 - Jul 2018

  - Unboxing and reviewing of the latest tech products and gadgets: smartphones, laptops, tablets, speaker systems, all PC gear- Featuring and live streaming at IT conferences, geek festivals, cosplay venues, and tech forums- Attending seminars and meetups organized by Microsoft, Lenovo, Huawei, and other tech giantshttps://www.youtube.com/c/byTechlabs/ Managed external communications at news audio app Vione and charity app Cheday - content writing for the website and mobile apps Vione and Cheday- building up NGO database and contacts- negotiating partnership with NGOs, mass media, third-parties- preparing swag and print materials for media at conferences and thematic eventshttps://www.facebook.com/chedayapphttps://www.facebook.com/vioneapp

  • YouTube blogger

    Jan 2016 - Jul 2018

  • Press Secretary. Mobile and Web projects

    Nov 2015 - Jun 2017
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  Splitmetrics

  Jun 2017 - Jul 2021

  Helped Growth teams optimize app performance in Apple Store & Google Play with the game-changing ASO and A/B testing solutions- Conducted the full sales cycle from lead generation, demo, trial to proposal tailoring, legal negotiations, and passing to customer success team- Collaborated with other teams (customer success, ASO, product) on custom projects to hit sales KPIs - Worked closely with marketing on ABM (account-based marketing) strategy to acquire enterprise customers- Attended and networked at mobile conferences and events to evangelize the product for brands and agencies- Ran cross-sell of ASO-related services on top of the subscription Show less

  • Enterprise Growth Specialist

    Jul 2018 - Jul 2021

  • Business Development Manager

    Jun 2017 - Jul 2018
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  Searchadshq - apple search ads automation (by splitmetrics)

  Feb 2019 - Jul 2021

  Account executive @searchadshq - apple search ads partner

  I help mobile publishers (User Acquisition, Performance Marketers) optimize Apple Search Ads channel towards ROAS & IAP through the advanced functionality of SearchAdsHQ solution. - Manage the full sales cycle: prospecting, demo meetings, trial experience, proposal crafting, contract negotiations, onboarding, passing to customer success team, and shadowing - Keep ongoing relationships to cross-sell other products and agency services in the company's portfolio- Work cross-functionally with customer success, product, UA, and marketing teams to achieve sales KPIs, OKRs, and optimize internal processes- Deliver health-checks and analysis on performance and structure of customer's accounts in Apple Search - Prepare and conduct internal workshops and webinars on the ASA-related topics tailored to each customer's strategy, KPIs, and level of expertise- Participate at key industry events and conferences ---------* Exceeded revenue goal by 165% 2020. * Generated 60% of all New Biz Revenue 2020. * Signed top-grossing brands from apps & games 2019/2020. * Speaker at MGS - Nov, 2020 - How to decrease CPI & CPA of your mobile title: pro tips & hacks * Speaker at All Things ASA Online Conference - Feb, 2019 - 5 steps to building Apple Search Ads structure Show less

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  Women of customer success

  Jun 2021 - now

  Member
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  Appsflyer

  Aug 2021 - now

  - Managing a $4M ARR portfolio of strategic high-tier customers, including the largest Gambling and Subscription-based businesses in the region- Building trusted relationship with customers' decision-makers- Designing and delivering monthly EBRs which help clients achieve their business desired outcomes- Securing revenue growth (scaling, upselling, cross-selling, customer retention and satisfaction)- Assumed Product Specialist role on ongoing projects dealing with Audiences and Incrementality technologies- Mentoring CSM Onboarding- Running client onboarding and ongoing trainings- Presenting at live webinars - Providing client feedback internally to Product and R&D- Helping clients adopt new product features Show less

  • Senior Customer Success Manager

    Aug 2023 - now

  • Enterprise Customer Success Manager, EMEA

    Aug 2021 - Aug 2023