Experience

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  Rmp capital corp

  Mar 2004 - Jan 2009

  Credit risk analyst

  • Interface with Customers, Sales Reps, Portfolio Manager, Brokers, and Company Partners regardingnecessary due diligence items, documentation needs and status updates• Analyze client’s financial statements, tax returns and credit history (personal and corporate)• Coordinate with clients regarding funding and financing program• Process client requests for same-day loan funding, wire transfers and work on bank reconciliation• Prepare documentation packages in timely manner along with running credit and lien searches• Provide HR support to contribute to the development of HR functions• Assisted with recruitment activities: managing job postings, resume bank & database, interviews, managing internal/external follow-up, background checks, employee assessments, appraisal and benefits administration• Assisted with training new employees, handling concerns and disputes, communication between employees and manager and helping administrators to improve company policies and SOPs. Show less

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  U.s. department of veterans affairs

  Feb 2011 - now

  Responding to inquiries and procedures for disciplinary actions, grievances, and appeals concerning timeliness, documentation, and other requirements. Assists managers and supervisors with performance management processes, including planning, monitoring, developing, rating, and rewarding performance Responding to inquiries and procedures for disciplinary actions, grievances, and appeals concerning timeliness, documentation, and other requirements Explain rules and procedures to employees and management to help them understand rights and obligations while maintaining and encouraging objectivity in situations that may be charged with emotion and involve assumptions Help managers and supervisors focus on performance management processes, including planning, monitoring, developing, rating, and rewarding performance; Provides consultation on associated program areas, such as reasonable accommodation and leave management. Reviews requests and submits justification for those ER/LR actions requiring approval by Network Director, VHA, VA, or higher authority, then takes appropriate action, and prepares necessary correspondence. Applying advanced HR principles, concepts, and practices related to all aspects of employee and labor relations programs Provides technical and consultative guidance, including actions of a disciplinary or adverse nature, grievances, demands to bargain, impasse proceedings, local bargaining, unfair labor practices, performance management and recognition, employee counseling, appeals, complaints, drug testing and related functions. Researches and interprets legal and regulatory program guidance, including case law, United States Code, Code of Federal Regulations, and VA Handbooks and Directives. Provides management with interpretation of policies, procedures, and collective bargaining agreements. Presenting briefings and/or training sessions to management pertaining to ER/LR topics (e.g. performance appraisals, disciplinary actions, etc.) Show less • Advises on employee appraisal and awards programs to include a comprehensive annual and ongoing evaluation of the programs• Ensures that mandatory requirements such as employee performance plan issuances, mid-year reviews and final reviews are met.• Advises managers and supervisors on all the processes of performance management, including planning, monitoring, developing and rewarding performance as well as the rating process.• Plans, initiates and /or conducts HR program surveys, studies or evaluations.• Analyzes and evaluates program, identifies problems or deficiencies and typically provides workable solutions and implements improvements plans to meet established goals and objectives.• Assisting supervisors and managers in developing performance appraisal plans, elements, and standards for Title 5 positions.• Reviewing performance standards and appraisals for regulatory compliance and analyzing for trends and problem issues such as disciplinary, impact on employee morale, supervisor/manager responsibilities, and legal implications.• Providing coaching and counseling to managers on supervisors on performance issues such as poor performance notification, recognition techniques and feedback on establishment of critical elements and standards.• Developing and conducting training and orientation programs for management and employees.• Assisting ER/LR Specialists in reviewing complaints or grievances related to performance management plans, performing fact finding as necessary to advise management.• Administering the awards program involving monetary and non-monetary recognition. Show less • Screens questions or complaints from employees and union inquiries by developing facts to determine the nature and scope of the problem. • Informally resolves issues that can be satisfied by an explanation of personnel policies such as the difference between absence without leave and leave without pay. • Refers significant problems with potential for formal grievances, appeals and/or other third-party complaints to the appropriate Labor or Employee Relations Specialist for action.• Interviews supervisors to develop facts about reported rumors or to obtain background information regarding incidents or working conditions, or various leave issues problems. • Coordinates between services/clinical centers/service lines and the appropriate union(s) for review of new or revised policies. • Establishes appropriate suspense dates and follows up with the service/clinical center/service line regarding the status of the proposed policy. • Refers union demands to bargain to the service/clinical center/service line and the appropriate Labor or Employee Relations Specialist.• Assists Specialists by reviewing files for disciplinary actions, grievances, appeals, Union List of Periodicals (ULPs), etc., similar issues to be resolved/acted upon.• Conducts precedent case research by reviewing court decision, Merit Systems Protection Board, Federal Labor Relations Authority and other third-party decisions. • Serves as an alternate Drug-Free Workplace Coordinator• Manage, process and tracks Voluntary Leave Transfer, Absence and Leave programs (Inc. Leave without Pay, Family & medical Leave, Military Leave, Advanced leave, Accrued Leave, etc.)• Web HR and HR Smart coding and processing LWOP, RTD, Telework Approvals etc.• Provide technical review and ensure completeness and accuracy of telework request packet to process Telework agreements along with coding, tracking and record keeping of Telework program• Maintain, Manage and Process timekeeping records of employees Show less • Perform technical review and management of the Employee Recognition & Awards Program which includes Special Contribution Awards, Suggestion Awards, Employee of the Month, Honor Awards, etc.• Maintenance of computer databases; providing assistance to managers and supervisors; makes recommendations and follow-ups ensuring appropriate utilization and documentation according to guidelines.• Oversees the development and implementation of an agency-wide performance appraisal program and provides advice and recommendations to the supervisors and managers.• Provide technical advice and guidance to employees and supervisors. Manages performance improvement monitors and advises on all processes of performance management, including planning, monitoring, developing and rewarding performance as well as the rating process• Manage, process and tracks Voluntary Leave Transfer, Absence and Leave programs (Inc. Leave without Pay, Family & medical Leave, Military Leave, Advanced leave, Accrued Leave, etc.)• Provide technical review and ensure completeness and accuracy of telework request packet to process Telework agreements along with coding, tracking and record keeping of Telework program• Web HR and HR Smart coding and processing LWOP, RTD, SAPs, Terminations, Resignations, Telework approvals, Performance Management etc.• Responsible for compiling data and preparing recurring and non-recurring reports related to employee relations and personnel security functions• Advise employees on Federal Employees Health Benefits (FEHB), Federal Employees Group Life Insurance (FEGLI) and Thrift Savings Plan (TSP), Long Term Care (LTC), as well as other Federal Benefit Programs. Process• Conduct New Employee orientation for all new employees at the Northport VA Medical Center and ensure all benefits documentation is completed accurately and timely. • Perform PIV office duties included but not limited to manager, sponsor, registrar and issuer portion for the ID badges as needed. Show less • Serve as an e-QIP initiator, entering applicant's data within the web-based automated system to facilitate the processing of background investigations.• Identify the type of background investigation required for new employees during the pre-employment process.• Capture applicants' fingerprints using electronic fingerprinting equipment.• Capture applicants' picture for identification cards after proper identification has been verified.• Perform administrative tasks associated with the authorization and issuance of PIV cards.• Ensure the appropriate type of background investigation is completed for all employees, contractors, and affiliates.• Verify appropriate state or government forms of identification.• Maintain and update spreadsheets, and databases.• Answer general questions regarding the issuance of identifications cards, fingerprinting requirements, and background investigations.• Assist other employees with the sponsorship of employees, contractors or affiliates.• Accept/reject applicant answers in e-QIP and enter comments as appropriate.• Perform general clerical functions such as typing of memos, reports, etc.• Safeguards information related to personnel security.• Assist HR specialists (Employee Relations/Labor Relations) to process Voluntary Leave Transfer, Absence and Leave programs (Inc. Leave without Pay, Family & Medical Leave, Advance Leave, Accrued Leave etc.) • Assist in reviewing and uploading employee’s performance evaluation on eOPF.• Completed Supervisor’s training – Employee Relations/Labor Relations Show less • Process release requests from outside parties such as insurance companies, attorneys, VA Regional Office, and other health care facilities• Coordinate with requestor for payment and ensure information released is done accurately and timely• Reviews all outgoing medical records for sensitive information described in the Drug and Alcohol, Sickle Cell Anemia and HIV/AIDS Legislation to determine if appropriate authorization is received• Educates Veterans on how to complete an acceptable authorization for release of medical records utilizing all privacy guidelines including the new HIPAA privacy rule• Responsible for answering questions related to inquiries about privacy issues and advises Veterans on how to obtain copies of their military and VHA medical records• Prepares certified copies of medical records for use in court proceedings and responds to subpoenas and court orders• Reviews and analyzes written and telephone requests to ascertain the type of case to be developed• Develops and prepares cases for release to Regional Counsel and other appropriate parties• Contact Attorneys, Patients and Other Third Party to obtain additional information required• Reviews paper and computerized medical records to identify material to be printed/photocopied/written to electronic media and released• Completes necessary transactions for deposit of money collected from subpoenas, legal fees, and processing fees for release of information to individuals and insurance companies• Processes Social Security requests for medical information using DSS ROI software and accesses the secured Social Security Web page and uploads requested documents to the website.• Trained in authorizing and registering patients in MY HEALTHeVET• Trained in performing duties related to Transcription• Process Regional Office requests through CAPRI• Train ROI staff members (existing employees and new hires) on current and new processes• Perform duties as an Alternate Lead of ROI department Show less

  • HR - ERLR Specialist- SSU WMC HROO

    Sept 2022 - now

  • HR - Employee/Labor Relations Specialist

    Jun 2020 - Sept 2022

  • HR Specialist (Performance Management)

    May 2019 - Jun 2020

  • HR (Employee Relations/Labor Relations)

    Nov 2018 - May 2019

  • HR (Employee Relations)

    May 2017 - Nov 2018

  • HR Assistant (Personnel Security & Suitability)

    Jul 2016 - May 2017

  • Medical Records Technician

    Feb 2011 - Jul 2016