Experience

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  Self-employed

  Apr 2015 - now

  Mathematics tutor

  Communicate complex mathematical concepts in a clear and concise mannerLeverage initial inquiries to develop customized lesson plans based on individual student needsObserve student progress and regularly reevaluate needs, ensuring comprehensive and accurate metricsEmpower students to solve problems independently, resulting in an average grade improvement of 20%

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  The thurman cafe

  May 2017 - Mar 2020

  Hostess

  Maintained guest records and reservations, consistently achieving 99% data accuracyAssessed restaurant traffic patterns and efficiently allocated tables, reducing guest wait times by 20%Developed and executed comprehensive training programs for fifteen junior staff membersShowcased interpersonal skills that led to an average customer satisfaction rating of 4.9/5.0

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  Alumnae scholarship housing

  Aug 2017 - Apr 2020

  Program manager

  Increased productivity by 15% through proactive investigation into areas of improvementCommunicated program updates to stakeholders, ensuring alignment with program objectives Identified and measured success of initiatives through goal setting and ongoing analysis of core metricsResolved data anomalies using Excel and SQL, resulting in a 30% improvement in data accuracyCreated specialized monthly reports with Tableau to present summarized budget dataProduced detailed documentation including program charters, schedules, and status reports Show less

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  Collegiate tutors llc

  Oct 2020 - now

  Junior data analyst

  Develop algorithms to match tutors with students based on academic needs and tutor expertiseAnalyze customer data to identify patterns of retention, resulting in a 15% increase in retention ratesEstablish protocols for handling, processing, and cleaning data, reducing data entry errors by 70%Conduct cost analysis to identify inefficiencies in expenditure, saving the company $6000 annuallyEvaluate the effectiveness of marketing campaigns and identifying the most successful campaignsProvide customer service and troubleshooting services to clients with a 98% satisfaction rate Show less

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  Battelle

  Sept 2023 - now

  Data scientist i