Experience

• 

  Mcdonald's india – north and east

  Nov 2021 - Oct 2022

  Second assistant manager

  Total customer satisfaction each customer's visit to the restaurant meets or exceeds the customer's expectations of quality, service, cleanliness, and value. Sale Growth Total customer satisfaction resulting in comparable sales and transaction count growth. Delivering excellent quality. Delivering excellent services. Managing customer complaints.

• 

  Tim hortons india

  Nov 2022 - Dec 2023

  Shift manager

  Organise staff schedules and workloads to maximize productivity. Managed Inventory for all shifts and ordered supplies. Managing customer complaints. Preparing people, equipment, and products for the shifts. completing assigned daily paperwork, including inventories, cash sheets, drawer counts, and deposits. Being able to perform all crew stations, including maintenance.

• 

  Cinépolis india

  Jan 2024 - now

  Assistant manager

  Maintaining the cost of goods sold as per the defined budgets. Checking the control points and analyzing the reasons to minimize wastage and pilferages through innovative initiatives. Ensuring all the inventory processes are followed in managing the consumer and non-consumable items. Ensuring that safety and first aid training are conducted for 100% of staff present at the cinema every month.