Thavanenthiran Jananthran

Thavanenthiran jananthran

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location of Thavanenthiran JananthranCyberjaya, Selangor, Malaysia
Followers of Thavanenthiran Jananthran248 followers
  • Timeline

  • About me

    Senior Associate Network Engineer | AT&T | ITIL v4 , CCNP (Enterprise SD-WAN Implementation)

  • Education

    • Multimedia university

      2005 - 2009
      Bachelor of engineering (b.eng.) electronics
  • Experience

    • Hewlett-packard

      Oct 2009 - Oct 2011
      Network support engineer

      Provide Network support remotely with monitoring and managing network resources using HP OpenView by implementing policies and creating custom events.Worked Closely with various ISP providers (Eg: Sprint,OBS, AtnT,SingTel ) and Onsite Engineers with providing online WAN/LAN tech support to diagnose network and circuit problem.Good awareness of the customers business and in-depth knowledge of the customers environment and support processes .Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA. Chase any outstanding teams for case updates as appropriate, whether internal or external, ensuring that cases are resolved in a timely manner and do not breach SLA, else when required escalate to the Technical Supervisor. Show less

    • Astro

      Nov 2011 - Oct 2014
      Transmission network engineer

      Attached as an RF engineer with the Transmission Networks Department of Astro since March, 2011. Major responsibilities include ensuring up-link and down-link availability for C-band down-link and Ku Band up-link, DSNG (Digital Signal News Gathering), IPTV (Internet Protocol TV), third party links(microwave and SNG), inter-site fiber systems, and carrying out periodical preventive and corrective maintenance on all key systems.

    • At&t

      Oct 2014 - now
      Senior associate network engineer
  • Licenses & Certifications

    • Cisco certified network associate (ccna)

      Cisco
    • Cybersecurity upskilling: a practical guide to linkedin learning's cybersecurity framework

      Linkedin
      Mar 2025
      View certificate certificate
    • Mcitp: enterprise administrator on windows server 2008

      Microsoft
    • Cisco certified network professional enterprise (ccnp enterprise)

      Cisco
      May 2024
      View certificate certificate
    • Cisco certified specialist - enterprise sd-wan implementation

      Cisco
      May 2024
      View certificate certificate
    • Operations management foundations

      Linkedin
      Apr 2024
      View certificate certificate
    • Predictive customer analytics

      Linkedin
      Apr 2024
      View certificate certificate
    • Cisco certified specialist - enterprise core

      Cisco
      Sept 2023
      View certificate certificate
    • Itil v4 foundation in it service management

      Axelos global best practice
      Dec 2019