Sydney Owens Meredith

Sydney owens meredith

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location of Sydney Owens MeredithSalisbury, North Carolina, United States
Followers of Sydney Owens Meredith837 followers
  • Timeline

  • About me

    Senior Manager at Centric Consulting

  • Education

    • Winthrop university

      1991 - 1996
      Bachelor of applied science (b.a.sc.) political science and government
  • Experience

    • Telespectrum

      Jan 1997 - Jan 2002
      Managing director
    • Global contact services, llc

      Oct 2002 - Oct 2011
      • Client Services Director

        Aug 2010 - Oct 2011
      • Regional Director

        Mar 2009 - Aug 2010
      • Client Services Director

        Oct 2002 - Feb 2009
    • Official payments

      Dec 2011 - Apr 2013
      Regional large client manager

      Reported to Vice President of Marketing. Managed all aspects of client relationship for portfolio of 150 top revenue clients in government, utilities and higher education. Responsible for further account penetration and serve as the primary point-of-contact.

    • Acn

      May 2013 - Jun 2021

      Report to Global Vice President of Customer Care. Manage all aspects of Process and Program Implementation for US, Canada and Mexico and Quality Assurance for 200+ contact center.

      • Director, Global Channel Experience

        Jan 2021 - Jun 2021
      • Director of IT Project Delivery

        May 2019 - Jan 2021
      • Director, Supply Chain and Project Mgmt Operations

        Jun 2018 - May 2019
      • Sr. Manager, Project Management Operations

        Apr 2016 - May 2019
      • Sr. Manager of Business Solutions and Planning

        Jul 2015 - Apr 2016
      • Sr. Manager, North American Program Implementation and Quality

        May 2013 - Jul 2015
    • Centric consulting

      Jun 2021 - now
      Senior manager
  • Licenses & Certifications

    • Salesforce certified service cloud consultant

      Salesforce
      Sept 2021
      View certificate certificate
    • Salesforce certified ai associate

      Salesforce
      Oct 2024
    • Salesforce certified administrator (sca)

      Salesforce
      Apr 2021