Experience

• 

  Wateen telecom

  Jan 2009 - Oct 2010

  Network engineer

  IP/MPLS Network Core Operations:• Layer-2 VPN’s configuration & troubleshooting.• Layer-3 VPN’s configuration & troubleshooting.Bank Alfalah Data Center Deployment:• Participated in implementation team along with Cisco systems to commission Bank Alfalah data centers (Primary, Secondary and disaster recovery sites) in 3 different geographical locations as well in-house data center for redundancy and disaster recovery.• Monitoring & troubleshooting of WAN links for Bank Alfalah Ltd.• Configuration of Cisco 7600, 3800 & 2800 series routers in collaboration with Cisco teams.• Configuration & Designing of Bank Alfalah Data Center LAN Aggregation module.• Configuration of Cisco 6500, 3500 & 2900 series switches in collaboration with Cisco teams.• Configured Cisco 2800 series routers for WAN connectivity; and configuring IGPs on differentstages of business solution. Implemented and administered IP Scheme, troubleshoot problemspertaining to network connectivity.• Installation of Cisco GSS (Global Site Selector), NAC & River Bed solutions. Show less

• 

  Bt

  Nov 2010 - Jun 2011

  Technical solution consultant

  • Providing consultancy to BT Radianz clients about seamless network migration from BT Radianz network to BT MPLS network.• Initial client engagement and client infrastructure/network assessment.• Coordination with Thomson Reuters representatives for meshed sites.• Provisioning of technical order data, ordering delivery-cycle support (systems, process) & post-delivery remedial-action support. • Order creation (different order types i.e. provide, amend, cease, Meshing etc) and functional engagement of order manager for circuits ordering, routers/switches ordering etc. Show less

• 

  Juniper networks

  Jul 2011 - Feb 2012

  Re- at&t labs

  • Providing consultancy to AT&T Labs on carrying out successful testing of new products and services on Juniper products. • Participate in the development of the architectural direction and governing policies, including specification, design, implementation, testing and documentation of new products & services. • Assisting JTAC with collecting information and with on-site reproductions. • Test patches and fixes to ensure that they are implemented and functioning properly. • Produce a written summary report of the status of certification progress on regular basis. • Assist AT&T to develop network operating and equipment operating procedures. • Carrying out testing of new services with lab testing tools i.e. Ixia. Show less

• 

  Verizon

  Mar 2012 - now

  - Serve as the product manager for Global IoT. - Develop the strategy for IoT expansion in lieu of automotive and Industrial IoT initiatives. - Expand and develop the permanent roaming footprint & agreements for both outbound & inbound. - Expand & develop the e-UICC global agreements. - Support sales for the Global IoT expansion. - Implement the Ericsson IoT-A for global IoT scalability. - Develop the price plans for global IoT. - Serve as the product manager to Develop the billing architectures in partnership with enterprise archtect team. - Develop the end to end flows for billing & invoicing reconciliation. Show less • Serve as Technical product Developer by driving growth through development, enhancement and life cycle management of Wireless network products, services and solutions that solve enterprise customers business. • Subject matter expert for connected cars domain.• Successful implementation and launch of connected car solution for largest auto manufacturer in US market. • Good understanding and Proof of concept for eUICC for major OEM. • Subject matter expert for split billing from enterprise owned wireless device, enterprise data billed to enterprise while internet traffic billed to consumer. • Customer facing wireless network SME, with the ability to gather customer requirements and translate those into solution.• Capture new product requirements by closely coordinating with sales, customers and operations teams, develop a business plan as well as perform life cycle management of wireless products.• Driving new development initiatives from inception through launch including managing the product development launch process.• Communicate product vision and strategies to varied audience including executives and cross functional teams. Show less • Write Method of Procedures/Deployment guides for network wide changes in Verizon LTE network.• Present design input, implement hardware, and provide extensive technical support and documentation for LAN/WAN network. • Lead resolving service disruptions, reducing outages and MTTR for High Priority P1/P2 outages/bridges.• Support and mentor Maintenance Ops on trouble resolution, as well as providing technical leadership and development. • Coordinate with vendors on high impacting issues and provide feedback to design as well as input all levels of management on network impacting events. • In depth understanding of both VOLTE / LTE call flows/architectures as well as packet analysis in resolving network outages/issues.• Manages entire projects for network builds, modifying configurations, refining designs, and troubleshooting issues/analyzing problems.• Configure and support state of the art IP routers, Ethernet switches, core routers, and some legacy ATM equipment in order to maintain network capacity and project demands. • As internetworking issues are discovered, proactively offer guidance to Operations team to resolve these issues.• Configuration, testing and deployment of core MPLS network routers including CRS-3, CRS-X, MX-960 chassis in Network.• Configuration, testing and deployment of Data center Cisco, Juniper & Fortinet switches & firewalls including Cisco Nexus. Show less

  • Product Manager - Global IoT

    Oct 2020 - now

  • Product Manager / DMTS

    Apr 2015 - Sept 2020

  • Principal Engineer - Network Eng & Ops

    Mar 2012 - Mar 2015