Experience

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  Avis budget group

  Jan 1996 - Jan 2020

  Directed initiatives that improved accuracy and timeliness of business decisions. • Extensively used SQL to troubleshoot and resolve data issues. Managed remedial projects with internal and external IT teams. • Spearheaded development of an audit process and an automated tool to validate complex calculations used to generate a daily starting fleet for 200,000 vehicles, filling a critical knowledge gap. • Maximized revenue opportunities at peak times by optimizing the placement of new cars into service and reorganizing car class groupings.• Reduced timeline from several days to two hours for obtaining key data for revenue management strategy by developing and documenting new testing protocol.• Improved regional data feed accuracy by 20% by standardizing the data collection timeline across regions.• Created automated trend tracking and alerts for overnight data load timings to highlight adverse effects of hardware issues or system changes. Show less Drove organizational change as owner of the Fleet Contribution Management System (CMS). • Minimized total life-cycle cost for 350,000 vehicles annually, while maximizing revenue contribution for 16 forecasted car classes.• Influenced decision-making of Fleet VPs and directors, saving incremental amounts of roughly $20K.• Managed analysis of substantial upgrades to critical model inputs, leading to increased CMS compliance and additional $50k cost savings and revenue.• Provided important financial and operational insights into additional net revenue potential of a deep value brand, directly impacting the company’s purchase of Payless Rent-a-Car.• Led international project to evaluate and implement an exclusive fleet decision support system in EMEA region.• Analyzed business to prioritize CMS enhancement roadmap. Assured quality of new releases. • Established interactive design partnership with CMS vendor that improved quality of new functionality and turnaround for system issue mitigation. Show less Optimized revenue-generating strategies and analyzed results with upper management. • Increased incremental revenue throughout the region with visualization tool that highlighted critical price-tiering revenue opportunities.• Managed a project with Field team leaders that increased revenue-generation opportunities by removing “minimum start-idle” constraints. • Reduced by 30% the time for analysts to generate rate tier adjustments by collaborating on a Yield model interface improvement where the analyst’s selections applied to all similar search query results.• Led a team of four revenue management analysts, covering 12 major markets. Exceeded by at least 20% prior year revenue generation for significant events. Show less Business analysis of $250k projects for enterprise-level systems. Quality releases through detailed requirements-gathering and highly structured user acceptance testing. • Managed long-term development of AROS (Rate Opportunity System), which creates market groupings, alerts, and several rapid rate updating processes for immediate action in urgent situations. • Expedited yield analyst rate tiering decisions by implementing a system to evaluate price elasticity of rate alternatives. Managed system’s long-term development.• Significantly improved forecast accuracy of Yield Model demand by building a realizable rental demand forecast integrating historical turndown data.• Automated capture of rates to quickly provide more a comprehensive canvass of multiple markets, car classes, rate categories, and cities than possible in AROS. Show less

  • Senior Manager, Business Intelligence - Decision Technology Group

    Jan 2018 - Jan 2020

  • Manager, Fleet Strategy Optimization - Decision Technology Group

    Jan 2009 - Jan 2018

  • Yield Manager, Central Region - Pricing & Revenue Management Group

    Jan 2007 - Jan 2009

  • Technical Analyst / Senior Technical Analyst / Associate Manager - Decision Technology Group

    Jan 1996 - Jan 2007
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  Appalachian mountain club

  Jan 2006 - Jan 2019

  Volunteer leadership and management roles

  Please see volunteer experience below.