Experience

• 

  Kroger company

  Jul 2000 - Jun 2012

  Cashier/ customer service rep./tags

  Non-foods Stocking- the first year and a half. Cashier and Customer Service- currently. I was our store's Inclusion Council Adviser (I was in charge of our store council) until I stepped down after 2 years so that someone else could have an opportunity to have the position. In this position, I helped plan events at our store (i.e. having the SPCA come out for an adoption drive or holding a coat drive for families in our community in need). I helped boost the morale of our employees (i.e. having Employee Appreciation Days/Weeks and giving gift cards to deserving Employees). I helped bridge the communication gap between management and employees, also (If an associate has an issue they wanted to bring up and didn't feel comfortable bringing it up to the management staff themselves they would bring it to us.). I also, pull old tags and hang new ones. Then put the batch reports through so that the computer knows to change the prices. I scan empty holes on the shelves so that they know what needs to be filled. I do reshop and bag too. I have helped in Floral, Photo, Produce and Grocery on occasion as well. I am the SCO Champion (Self Check Out) which means I am to learn and then train all new things having to do with USCAN to our employees and set a good example for them. Also, teaching and assisting the Customers with the USCANs so that they can learn how to operate them with little or no help and leave having a good experience. In the Front Office, I do Western Union, Money Orders, Lottery and various other things. I help supervise and make sure things are done when and how they need to be. Also, I train new employees. But most importantly I put the Customer first and my coworkers second. Show less

• 

  Playtime daycare

  Jun 2007 - Mar 2008

  Three year old lead teacher

  I was the three year old classroom morning teacher (I was the only adult in the room at the time, staying within ratio). I cared for the children, taught them, made lesson plans, cleaned the room, was there to give and supervise lunch and snacks, and was in charge of keeping the classroom organized.

• 

  College hill presbyterian church

  Jun 2007 - Dec 2007

  Children's summer ministries intern

  I taught Sunday School and helped with lesson plans. I taught the Taste of 3Cs which is for 3 year olds to start getting used to being in preschool. I helped with lesson plans for 3Cs, too. I worked in Childcare and helped with organizing, cleaning, coming up with lesson plans (all lesson plans were different than each other). I ran Summer Bible Study Camp which we called Mini Camp. I did the lesson plan, organized everything for it including music and food, trained the staff for summer camp, helped with decorating, placed children in classes, communicated with children and staff, spent time getting to know each child, and over saw the daily camp activities. Show less

• 

  College hill presbyterian church

  Jul 2012 - May 2017

  Childcare worker

  I watch and care for children ages 6 weeks to 12 years. I teach them about God as well as every day tasks they need to know like potty training and cleaning up after themselves. I serve them snacks. We play outside and in the muscle room. We have them for about 3 hours at a time and the children range in age. The class size is different every day and it is not always the same children. We do see the children on a fairly regular basis though. It depends on the activities that are going on and such at the church and in 3Cs. Show less

• 

  Elissa & james pleshinger

  Jul 2012 - Mar 2014

  Live in nanny

  I'm a live in nanny for my aunt and uncle. My aunt was finishing up her masters degree while working full time. My uncle also works full time. I help with cooking, cleaning, gardening, taking their 2 boys (ages 7 & 8 when I started) where they need to go, helping them with homework & projects, and so on.

• 

  Babysitting

  Aug 2012 - Oct 2018

  Babysitter

  I care for children of all ages and abilities. I have cared for one or 10 (with help) at one time. I cook, clean, bathe, put them to sleep, do crafts, read to them, play games, take them on outings, etc. It all depends on the child's needs and the parent/guardians wants as well. I have babysat my nieces, nephews, cousins, neighbor's children, children of people i work with, and children from my church.

• 

  Cornerstone christian preschool and childcare

  Aug 2013 - Mar 2015

  Infant caregiver

  Caring for infants age 6 weeks to 18 months. Feeding them, diaper changes, nap time, and teaching them through play. Sharing God's love for the children, their parents, and my fellow staff members.My last day was March 27, 2015.

• 

  Meijer

  May 2014 - Sept 2015

  Fashions team member

  I started as a part time team member folding and conditioning the clothing, helping customers, watching the fitting room and jewelry, help on register when needed, cleaning, taking down signs at the end of sales, and putting clothing away. Then got promoted to full time in March 2015. Now I do all of that plus I make and put up signs, put new products out, work the truck, and much more.

• 

  Champions kindercare education

  May 2015 - Jun 2017

  Site director
• 

  Elissa & james pleshinger

  May 2017 - Oct 2018

  Live in nanny

  I'm a live in nanny for my aunt and uncle. My aunt and uncle work full time. I help with cooking, cleaning, gardening, taking their 2 boys (ages 12 & 13) where they need to go, helping them with homework & projects, and teaching them to be independent young men who can take care of themselves so they won't need anyone to care for them while mom and dad are away anymore.

• 

  Best buy

  Jul 2017 - Mar 2020

  Phone hub

  I work in our phone hub and answer calls for a few stores. I set up car installation appointments as well as appointments with our Geek Squad and for our In Home Advisors to come out to their property. I answer customer questions like if something is in stock; specific product questions like what it can do; I help customers solve any delivery problems that may come up and try to solve any other issues so they don't have to talk to a manager unless they really want to. I also assist with store pick ups, customer service including returns and exchanges, and ring out customers in store. Show less

• 

  Fifth third bank

  Mar 2020 - Sept 2020

  Consumer contact center professional phone operator

  I answered customer phone calls and assisted customers with finding the right solutions for their financial problems or just questions in general.

• 

  Unemployed student

  Jan 2021 - Dec 2021

  Medical billing & coding student

  I graduated

• 

  Montgomery family practice

  Dec 2021 - now

  Administrative aide

  Medical Records, Scanning, Collections, Scheduling, Aledade/Care Gaps, and I assist with other office administration tasks that come up that I can assist with as well.