Jad El Mawla

Experience

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  ICC Group

  Jul 2011 - Aug 2011

  IT Assistant
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  BMS Group

  Sept 2011 - Jun 2012

  Technical Support Engineer
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  Capital Outsourcing sal

  Jun 2012 - Jan 2018

  Senior Customer Support Engineer
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  MMG Facility Management

  Mar 2015 - Jan 2017

  System and Network Administrator
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  CSC Group

  Jan 2018 - Sept 2021

  Assistant Section Head

  Seasoned professional with a successful tenure as Assistant Section Head - Electronic Fund Transfer at CSC Bank SAL. Skillfully managed and maintained a complete suite of card issuing and acquiring systems utilizing an EFT Switch (Connex) across multiple branches. Demonstrated expertise in ensuring 24/7 service availability, setting rules, and administration for FIS Fraud Navigator for 33 Banks. Led data center management remotely and on-site, fostering project efficiency and seamless operations. Proficient in conducting testing, implementation of interfaces, and ensuring impeccable system functionality. A dedicated leader committed to ensuring operational excellence and customer satisfaction in the banking sector. Show less

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  MDSL (An ITG Company)

  Oct 2021 - Mar 2024

  Lead Product Consultant

  Innovative leader with a successful stint as Lead Product Consultant in the EFT Department at Mideast Data Systems Lebanon (MDSL) Offshore. Provided strategic business and technical consultation on EMV, VISA, MasterCard, and PCI standards. Drove the implementation of FIS Payments Monitor (PM) and Fraud Management System (Memento) across multiple banking institutions, significantly enhancing fraud detection capabilities. Managed seamless integrations of FIS Fraud Navigator System at key banking partners, ensuring regulatory compliance and operational efficiency. Recognized for providing technical expertise, comprehensive training, and exceptional project management skills Show less

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  Areeba

  Nov 2022 - Jan 2025

  Head of Implementation Acquiring Unit

  Dynamic leader with a successful tenure as Head of Acquiring Unit at Areeba Technologies Offshore. Led a dedicated team in acquiring implementation, ensuring seamless integration of ATM, POS, and merchant services. Spearheaded critical certification projects, guaranteeing compliance and operational readiness. Proven track record in managing IST switch support, clearing, settlement, and reconciliation operations. A strategic thinker with a relentless focus on driving growth, efficiency, and customer satisfaction. Show less