Menglu Shao

Experience

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  Learning Systems Institute, Florida State University

  Jan 2014 - May 2014

  Instructional Design Assistant

  • Work one-on-one with instructional designer to develop online version of science and math courses materials for professional development of K-12 teachers across the state of Florida.• Course creation software include Articulate Storyline Media creation software include Adobe Fireworks, Photoshop and Illustrator.

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  AT&T

  Jun 2014 - Aug 2014

  Instructional Design Intern

  • Instructional designer collaborating with the Sales Systems Design team • Responsible for re-designing AT&T Business Solutions System(ABS) Training portal • Tasks: training needs assessment, heuristic evaluation, usability testing, design mock-up • Outcomes: --New ABS web portal that is easy to navigate, provides actionable information, and optimally displays content on device of client's choice--Build portal in SharePoint that provides content management system and analytic data Show less

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  Capital City Bank Group, Inc.

  Oct 2014 - May 2015

  Instructional Design Intern

  • Design and develop e-learning training for referral selling skills• Tasks: analyze learner & subject, build storyline, write storyboarding, design assessment, design all graphic elements, develop e-learning training solutions• Outcomes: a scenario-based, highly interactive & engaging e-learning course• Tools: Articulate Storyline, Adobe Photoshop, Fireworks, Illustrator• Stakeholders: lead tellers, new tellers, corporate training design team, vice president

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  Florida State University

  Mar 2015 - May 2015

  Instructional Designer

  • Develop e-learning course for project of Florida Department of Education• Tasks: facilitate project management, develop e-learning course, collaborate with instructional design lead and content development coordinator• Outcomes: e-learning courses for K12 students in Florida, with a special emphasis on STEM subjects (Science, Technology, Engineering, and Mathematics)• Tools: SharePoint Designer, Articulate Storyline

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  University of South Florida

  Jun 2015 - May 2019

  Instructional Multimedia Developer/Designer

  • Designed and developed over 50 high-quality online courses and various interactive learning materials.• Managed the development of four courses with cross-functional teams using Asana.• Advanced expertise in e-learning authoring tools (Articulate, Camtasia, Premiere Pro) by creating over 100 animated presentations, interactive elements, games, and videos.• Specialized in visualization and gamification, with developed materials frequently featured as exemplary within the department and showcased at industry-leading conferences.• Built strong relationships with faculty by consistently exceeding their expectations and receiving excellent feedback on final products.• Extensive experience in LMS (Canvas), handling all aspects of web design, course structures, settings, and assessments daily for four years. Show less

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  Charter Communications

  Jul 2021 - Apr 2025

  Sr. Instructional Designer

  • Lead all phases of training production using the ADDIE framework, including defining learning objectives, storyboarding, prototyping, multimedia development, and creating knowledge assessments.• Manage over three concurrent projects in Wrike and Microsoft Project, facilitating weekly project meetings and providing regular updates.• Collaborate with SMEs, stakeholders, cross-functional teams, and leadership to solve business problems and identify performance-focused learning solutions.• Develop personalized eLearning content using xAPI to help business units meet legal requirements and performance metrics.• Publish eLearning modules in SCORM and configure settings in the Learning Management System (Cornerstone).• Create visual designs, interactive elements, scenarios, and gamification using e-learning authoring and multimedia tools, including Articulate Storyline, Rise, Photoshop, Illustrator and Premiere Pro.• Mentor junior team members and share best practices across the team. Show less