Wafa Hakami

Experience

• 

  Fawaz Alhokair Group Fashion Retail

  Nov 2017 - Mar 2018

  Sales Accountant

  My task list 👇🏻🔹 I am responsible to provide efficient, good service to make sure every customer and visitor leaves with a good impression of ZARA.🔹 Secure that the daily operations of check out services are working according to the Customer Service the ZARA way manual including the queue policy.🔹 Secure that the control of all economic transactions and routines in the cash line are carried out in a professional way.🔹 Count money in cash drawers at the beginning of shifts to ensure the accuracy of amounts of opening cash floats.🔹 Prepare the cash counter to be ready to meet the customer, by checking the rolls stamp and tube box.🔹 Receive payment by cash, check, credit / debit cards, gift vouchers or ZARA gift cards🔹 Issue receipts, refunds, credits, or change due to customers.🔹 Ensure the availability of shopping / sales tools supplies, plastic bags and wrapping paper at your counter.🔹 Establish or identify prices of goods resolve customer complaints and answer customers’ questions.🔹 Provide visitors with a positive experience by creating a friendly impression at the checkouts.🔹 Involve in yearend inventory counts. Show less

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  Holool Aloula (NCBS National Company for Business Solutions)

  Mar 2018 - now

  Main Responsibilities:1. Achieve the individual targets in sales of different Mobily products and services.2. Ensure accurate and prompt completion of all sales related tasks.3. Enhance the after selling service and address customer's concerns to ensuring customer satisfaction.4. Review own sales performance and stock monitoring along with reports generating of sales transactions. Main Responsibilities:1. Achieve the individual targets in sales of different Mobily products and services.2. Ensure accurate and prompt completion of all sales related tasks.3. Enhance the after selling service and address customer's concerns to ensuring customer satisfaction.4. Review own sales performance and stock monitoring along with reports generating of sales transactions.

  • Retail Sales Officer

    Dec 2023 - now

  • Retail Sales Executive

    Mar 2018 - Nov 2023