Nathaniel James Patel

Experience

• 

  Leicester College

  Mar 2014 - Mar 2014

  IT Support Technician (Shadowing)

  • Followed a team of I.T. Support staff as they addressed day-to-day computer problems.• Gained knowledge in conversing with individuals varying in status, from students to professionals.• Learned about presenting verbal information to suit the listener.

• 

  University of Leicester Economics Society

  Sept 2018 - Jun 2020

  Academic Officer

  This role has entailed networking with alumni of the University and firm owners toorganise talks and training events. I have also taken a lead role in organising studysessions for first and second year students, which required mathematical and analytical skills tocreate the study resources, interpersonal skills to present information to suit them,along with planning skills and leadership, as I directed two other peers in helping toteach the first-year students.

• 

  Berry Recruitment

  Oct 2018 - Dec 2018

  Catering Staff (Temping)

  • Worked as a temporary catering staff member, mainly at the Leicester Tigers Rugby Stadium (Welford Road Stadium).• Gained experience working in teams of people with varying backgrounds.• Developed my interpersonal skills and communication in order to optimise teamwork.

• 

  GRAYCE

  Aug 2021 - Feb 2024

  Technical Business Analyst

  As a Grayce Change+ Analyst, I’m part of a community of emerging change and data professionals, working on digital transformation projects across the UK. The three-year Change+ Development Programme at Grayce provides me with accredited qualifications, career coaching and hands-on experience to support my professional development.

• 

  IBM

  Feb 2024 - now

  Scrum Master/Technical Business Analyst

  Working as a Technical BA/Scrum Master in an agile environment. Managing a small team of business analysts and testers, converting business requirements into technical requirements and delivering solutions, ensuring test environments are fit for purpose, documenting functionality of systems and best practices for working, delivering training sessions, testing features, investigating and analysing existing and upcoming functionality, working on live service scenarios and offering solutions.