Jai Prakash

Experience

• 

  Tech Mahindra

  Sept 2021 - Apr 2023

  Developed a robust incident retrieval system using Python and Django to access data from Azure table storage, cutting response times by 40 percent and alerting teams automatically upon incident resolution, enhancing operational efficiency and real-time response capabilities. Enhanced the system to prioritize incidents on a daily, weekly, and monthly basis, sending regular reminders to specific teams for unresolved incidents and escalating priority for unresolved incidents after 1-2 days. Developed 10 additional software solutions with varying datasets for associated teams, improving response times for both internal teams and clients. Show less

  • Software Engineer

    Sept 2022 - Apr 2023

  • Associate Software Engineer

    Sept 2021 - Sept 2022