
Reinaldo Hernandez
Customer Service Advisor

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About me
Responsable de Calidad en Grupo Industrial Saltillo
Education

Instituto de Tecnologia Industrial (IUTI)
1993 - 1996Tecnico Superior en Tecnologia Automotriz Automotive Engineering Technology/Technician
Experience

Toyoclub C.A.
May 1995 - Jun 1996Customer Service AdvisorVehicle reception, customer service advise, budgeting , warranty administration, repairs and maintenance orders follow up, customer care , service appointment management

Expoauto C.A.
Jun 1996 - Feb 2001Service Chiefwork orders asigment, quality control and repairs follow up, warranties administration, repairs and body and paint budgets development, customer support, write technical reports

Automar C.A
May 2001 - Jun 2003Technnical Service Chiefcoordinate, asign & test all technical work orders to assure they were done in time with quality required.Assist & advise all mecanic technicians with mecanic or electrical troubles during repair or maintance in the vehicles.

General Motors
Jan 2004 - Jan 2016CKD Quality CoordinatorSupervision on tasks as Certify, control & inspect parts quality before it goes to production line.Permnent communication with local and foreign sources (suppliers) in order to notify troubles, claims, damages and packing problems found under those functions

Grupo Industrial Saltillo
Jan 2017 - nowResponsable de Calidad
Licenses & Certifications

Competencias Digitales para Profesionales
Google Active y La Real Fundación Santa MariaMar 2021
Red X Master (problem Solving Taining)
General Motors CompanyJul 2008
Reinaldo Hernandez Dordelly
Google ActívateMar 2021
Languages
- esEspañol
- inIngles
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